we stayed for a week all inclusive at the Citric Hotel from the 23rd October. We had read the reviews before we went and were a bit apprenhensive. The first room we received room 311 was awful. Really uninhabitable but we did request another room and were given a room the following morning. There was very little staff but what there was we felt they did their best. Perhaps a few more hands on the deck would help everyone. Also a notice board to let you know what you were getting to eat at night would be nice, but part of the fun I suppose was the suspense for us all waiting to see what food it would be coming out of the kitchen. To be honest, I wouldn't rush back to the Citric, but if I got a really cheap deal again I suppose I would and know what to expect. We have been to Port Soller on many previous occasions and will be back again.

The location of this hotel is excellent, especially for people who go to enjoy the walking and hiking in the mountains. The hotel itself is basic but then the prices are low. At least you have your own room and en-suite which is better than staying at the refuge in a dorm! Drawbacks were dodgy shower, there only ever being at best lukewarm water, telephone in room that didn't seem to be able to accept incoming calls. A friend tried twice to get put through to the room but without success each time. It was evident that someone came into the room each day to "clean" it but the bed sheets were never changed. I know this because having cut my legs and arm in a fall they bled over the bed sheet and this remained on the bed for the entire week. Fortunately, there was another bed in the room to sleep in! I didn't really find the staff very helpful and they never thought to ask if everything was OK even once, and never asked about how my stay had been when I booked out. I feel the staff didn't really want to be bothered with you if at all possible which is a bit off putting. With a little bit more effort on their part it would be a great place.

Just returned after a really good stay. Fantastic location, on a dead quiet road, overlooking one of the prettiest bays you could hope for. Beautiful calm swimming conditions. Regular and cheap local transport. Great place to stay if you are a walker. Very friendly, kind and efficient staff. Everything clean and tidy. Tasty, varied meals - much better than we'd expected from a low-budget package. Only two minor faults: water too cold for shaving, and shampoo not replaced in bathroom. Thanks to all the staff, who helped make it a happy and memorable stay.

We stayed a week at this hotel. Yep it was extremely basic and the decor of the bathroom was of a bygone age!!! But.... the room was cleaned everyday and although there was no choice of food, the meal was very tasty and hot.
We had a balcony with possibly the best view in Soller........ the beach was a few steps down the road............ the resort is the best on the island..... and the price of our stay........!!!! just fantastic!!!!