The hospitality from the staff and owner was overwhelming. The food was great, they provided everything to make our stay as comfortable as possible.
The trip started with a goof up from Cleartrip through whom I had booked my reservation. The Hotel had not confirmed the availability of a/c room to Cleartrip which I had booked till the last date since they were already booked. I landed there and they were surprised but asked if i was comfortable with the Non a/c room and the balance amount will be adjusted in complimentary breakfast. Since it was winter, it was not a big issue and i agreed.
The food was of excellent quality and I hardly ate outside during my 4 days stay. The staff was very helpful and owner Mr. Sameer was very hospitable. On the last day I was having problem in travel booking, so they went out of the way to get things done. I have stayed in many hotels and resorts in my life but never have been treated like this. it felt like 'Athithi Devo Bhav' was ingrained in everyone of them and was like a second home.
I would recommend going to this hotel to everyone visiting Bhopal if you are not looking for a very fancy hotel.

Went for a business trip to Bhopal. Although the access to the hotel is not the best but it stands in an area which is highly accessible by all means of transport. The hotel staff are courteous and helpful.
Its a good budget hotel for a short stay in the city.
Abhishek

I was in Bhopal last week for work. Honestly, we wanted to stay in the New City, but couldn't get a room since everything was booked for a believe a legislature meeting. Yes, we didn't book in advance bc we figured it was Wed night arrival and it's Bhopal, so there must be rooms.

So we cracked open the Lonely Planet after trying 5 hotels and headed to the Old City. Traveling for work, I prefer to stay in well, not budget hotels, but the Sonali was ok. The rooms were recently renovated and were small but tidy. They have good cable which includes English-language HBO and free wi-fi. Surprisingly enough, the bed was really comfy. Foam mattress, so I slept well.

Ok, so the crappy thing was that after checking in, went to the bathroom, lifted the seat lid and eeeew! there was pee in the toilet! I freaked, told the management, who profusely apologized, said they were going to find out who cleaned the room, then promptly sent someone up to clean. After that, everyone, including in the manager was quite attentive and friendly, not that they would've have been, but they seemed eager to make a better impression.

Also, if you are adventurous and needing a bar (not too many in Bhopal), there's a little hold-in-the wall down the block from the hotel. Actually, it's a little room connected to the liquor store. They just have beer on tap at Rs35 (!) and no seats. As a woman, I was TOTALLY out of place and probably making everyone uncomfortable, but I was with a male colleague so the staring from others was kept to a minimum.

I have experienced good service from hotel staff,Foods are excellent.