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Embassy Suites by Hilton Los Marlins Hotel & Golf Resort: Traveller Reviews

3.5 of 5
Autovia del Este, Blvd de Juan Dolio | Metro Country Club, Juan Dolio, Dominican Republic
Hotel amenities
Embassy Suites by Hilton Los Marlins Hotel & Golf Resort
Ranked #1 of 19 hotels in Juan Dolio
3.5 of 5 stars 62 Reviews
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62 reviews from our community

    Trip type
Traveller rating
    20
    23
    9
    6
    4
Date Rating
Wilmington, North Carolina, United States
1 review
3 helpful votes 3 helpful votes
“Love these people!”
4 of 5 stars Reviewed 8 February 2012
3
people found this review helpful

Anyone who has stayed multiple times at hotels in the DR knows that resources are limited on the island. But I stay at this hotel 6 or 7 times each year and keep coming back. The staff is fantastic... so friendly and accommodating. They're like family. And hang out in the lobby area and you WILL meet some friends for life. Hint: Grab a cup of coffee in the morning and sit out by the pool to watch the birds.... or head to the local Juan Dolio beach for a flavor of the locals... talk to the vendors and the people around you. Guarantee you'll have fun!

Room Tip: Pool side rooms are nice.
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Stayed February 2012, travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niagara Falls, Canada
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“Nice hotel not resort unless golfer”
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Juan Dolio is a very quiet tourist area with lots of closed or abandoned buildings. We were driving from Santo Domingo to Punta Cana so stopped for a couple of days. Embassy Suites is in a gated community with golf courses and very expensive villas.

Rooms were suites and typical and very clean, no concern with towels or housekeeping. Fridge, coffee maker and microwave.
Free breakfast and manager's reception.
Pool is older and pool bar is not in use, but they do come and serve from restaurant or you can bring your own.

Staff very- free wifi in lobby.

No beach but access and shuttle to Cafe Del Sol - nice place - unfortunately we had some rain

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by dt-2003 for Juan Dolio
Ask dt-2003 about Embassy Suites by Hilton Los Marlins Hotel & Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
“deception and lies on the Hilton/Embassy Suites web site”
2 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

My family (2 adults and 2 kids) and another family (separate reservation) chose our Christmas vacation hotel based on the lavish description on the web site. we found very polite staff and a secure setting, but Important incorrect and deceiving description on Embassy/Hilton web site: "Luxury and comfort" but many of our towels were frayed and had holes, room carpet was very dirty with stains, pillows were hard, bedroom TV speaker was raspy, room curtain did not fully close, safe was NOT attached to wall, gym was closed, separate spa facility was abandoned, swim-up pool bar abandoned, and much more. The biggest Hilton/Embassy lie on the web site is the beach photo on http://embassysuites.hilton.com/en/es/hotels/hotelpromo.jhtml;jsessionid=A3Y4ORNFAPD22CSGBJBNMQQ?ctyhocn=JUDOLES&promo=JUDOLES_Service_ammenities&cid=OH,ES,judoles,ServiceF The featured beautiful beach and pool is NOT available to hotel guests and has not been used by guests for a long time, according to the front desk attendant. Guests are shuttled to another "private beach" that has no pool and the surroundings are abandoned garbage filled properties--nothing like the manicured setting of the photo on your web site. In all my years of travel (40+ nights each year for 20 years), this Embassy Suites was by far the biggest disappointment of my life--in fact, I would say that Hilton is deceiving and lying to its customers to fill this far from luxurious hotel. Does Hilton inspect hotels and revise web site info? Other than the polite and helpful staff, my family and our friends were highly disappointed. Hilton/Embassy stole our money and almost ruined our vacation with this deception.

Room Tip: get a room on the first floor overlooking the pool--sliding doors from the room make it easy for kid...
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  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sunny Isles Beach, Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
“I'll never come back to this hotel”
2 of 5 stars Reviewed 4 December 2011
4
people found this review helpful

I stayed here recently with a friend for a stopover (1 night) on our way to Punta Cana. I didn't believe an Embassy Suites by Hilton could be as bad as some reviews say, but unfortunately it is. Things went bad right from the start. There was no bellboy at the door on our arrival (7pm), we had to look for one. Our room had a foul smell and the AC was not working properly but we were tired and decided to stay anyway. The carpet in our room was soiled and ragged, this hotel is in urgent need of a total renovation. The breakfast buffet was limited and disappointing. Now I can confirm all the bad reviews of this hotel.
After having had a wonderful stay at the first rate Embassy Suites Reforma in Mexico City one month ago, I am amazed by the abysmal difference in quality of two hotels belonging to the same chain.

  • Stayed November 2011, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chilliwest
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“So So”
3 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

The pools should be cleaned. Too many leaves. The hotel is very Dominican, nice looking on the outside and cheap on the inside. The quality is just not there. The grounds are pretty. The golf and tennis were very good. The chef(s) should be shot. Everything that I ever ate there had a pork smell, even the bread rolls. I ate at El Meson and their food was fantastic. I expected more from this hotel. Luckily, there is still time to salvage this place.

  • Stayed September 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Embassy Suites by Hilton Los Marlins Hotel & Golf Resort

  • Embassy Suites Juan Dolio
  • Juan Dolio Hilton
  • Juan Dolio Embassy Suites
Address: Autovia del Este, Blvd de Juan Dolio | Metro Country Club, Juan Dolio, Dominican Republic
Price range (per night):* 128 AUD - 199 AUD

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Embassy Suites by Hilton Los Marlins Hotel & Golf Resort
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