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Grand Metropark Wanshi Hotel Shanxi: Traveller Reviews

No.126 Pingyang Road, Xiaodian District, Taiyuan 030006, China
Hotel amenities
Grand Metropark Wanshi Hotel Shanxi
Ranked #3 of 353 hotels in Taiyuan
4.5 of 5 stars 95 Reviews
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95 reviews from our community

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Manchester, United Kingdom
1 review
“Do not stay here if you are a western business traveller!”
3 of 5 stars Reviewed 30 October 2011

No one in the hotel speaks English. They take your deposit and passport details as usual when you arrive, but then check everytime you want to sign that you have sufficient 'credit' I had to go to the front desk when I had visitors to pay the bill as I had exceeded my deposit. I had to pay a room service bill in cash (or go down to the front desk and pay).They treat you as if you are going to sneak off without paying. The person answering the phone in the restaurant doesn't even speak enough English to recognise the word reservation or to give me tea at breakfast!

It is probably very nice if you speak Chinese, but if you don't, I strongly recommend staying at a more international hotel.

To make things worse I contacted the head office to see if the payment issue could be resolved (before my guests arrived). I am still waiting for any sort of acknowledgement 5 days later. They don't really care about your experience, just taking your money. One to avoid!

Room Tip: Make sure you specify no smoking when you book. My first one stank, but they did move me when I aske...
See more room tips
  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask chinaprof about Grand Metropark Wanshi Hotel Shanxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Top Contributor
61 reviews 61 reviews
Reviews in 52 cities Reviews in 52 cities
73 helpful votes 73 helpful votes
“Nice staff, trying hard, good by China outlying town standards”
3 of 5 stars Reviewed 26 May 2010

The local person I was meeting said the Metropark is the best hotel in town at the moment and I saw no evidence to the contrary. The staff tried very hard to please and were super friendly.

My room was quite small but functional. There was a persistent smell of something like lacquer that I could not get to go away. Opening the windows was a bad idea due to the mosquitoes outside.

I explored the western restaurant buffet but settled on vegetable fried rice and brocolli at the Chinese restaraunt. I was very happy with the food I ordered and the staff were very helpful in getting me the order the way I wanted.

Quite funny to me is the beach theme at the hotel. The western restaurant is decorated in beach theme and the staff other than the front desk staff were wearing Hawaiin shorts and t-shirts.

Wireless internet was free and had adequate speed.

Would I go to this hotel or Taiyuan if I didn't need to be in Taiyuan? No. But for a place to stay while needing to be there this fit the bill.

  • Stayed May 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PaulSEA1 about Grand Metropark Wanshi Hotel Shanxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, UK
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
“It's the scale that counts”
4 of 5 stars Reviewed 3 June 2008

We stayed in the Grand Metropark Wanshi Hotel for four nights in early May, having been booked there by a Chinese Travel Agent whom we know and trust implicitly.

Taiyuan is the capital of Shanxi province, a part of China known for it limitless quantities of coal and perhaps for the Grand Metropark Wanshi Hotel. It is a new and striking tower, visible from far away and set alongside a squalling main road, noisy with cars and lorries and the universal intolerance of the Chinese driver. It is not, perhaps, the best of first impressions but all that aggression is somehow lost once an army of porters greets you from the cab, gathers up your bags and sweeps you through the revolving doors.

Having arrived at 1.00 in the morning - never travel by Hainan Airlines, it is only next day that you realise the scale of the reception hall, over three floors in height with a king-sized chandelier and a distance to the lifts that makes you regret letting the cab go. The Metropark is a hotel on the largest of large scales with guests to match. Look out for pictures of the Chinese leadership at the Metropark.

The rooms match the hallway in size and quality with large bedrooms and well-appointed bathrooms. The heating works, as does the cooling, the cupbaords are large as is the television, and unobtrusive housestaff keep everything tidy from your day's visit to the local coal mine.

The public areas are equally large although only the main retaurant on the ground floor ever seems to have the minimum number of customers for financial success. The breakfast here is lavish and, as the numbers are not, one wonders what happens to the food remaining. The 'aquarium' theme in the this dining room may not be to my taste but the ceiling is so high that you may never really notice the hanging greenery. Beware of the floor which includes glass panels looking down onto the 'sea' bed. Unfortunately, there is an overwhelming feeling that you are indeed about to step into some pool, a conviction that remained for the several days I was there.

There are other retaurants for lunch and dinner, complete with attentive staff if few customers. Be patient and direct with your English or speak Mandarin as extended English may cause signs of consternation. Staff in the Business Centre are excellent.

This is a great hotel in that it is the biggest thing around; it also tries and usually succeeds, and you can't say much better than that.

  • Stayed May 2008
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask Paul71043 about Grand Metropark Wanshi Hotel Shanxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A DaoDao Member
“来太原最好的住处”
5 of 5 stars Reviewed 23 September 2011
Google Translation

  • Stayed July 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A DaoDao Member
“附近景点多”
5 of 5 stars Reviewed 5 August 2011
Google Translation

  • Stayed December 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Grand Metropark Wanshi Hotel Shanxi

No.126 Pingyang Road, Xiaodian District, Taiyuan 030006, China
Price range (per night):* 111 AUD - 112 AUD

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