This was the worse experience we have ever had. I paid cash for 12 rooms and they charged my credit card also. Two familes found bugs and roaches in their rooms, and one family found it in the kids bed. Also had one room that the tolet over flowed. The hotel staff brought the guest a plunger and walked off. I'm having to contact visa to have them stop charges that were paid in cash. The staff was very poor at accommodating groups. I had them calling me on my cell phone until 10.39 at night. Would never reccommend this Hotel in Jacksonville,AR. The manager Cookie continued to call my cell phone the following Monday harrassing.
- Best Western Jacksonville
- Jacksonville Best Western
