I called early in the morning and reserved a room for two nights as I had seen the hotel on the internet and like that it had a pool surrounded by a grassy area. It was very appealing to me because I wanted to relax for the last two days of a very exhausting trip in Argentina. We then took the bus from Buenos Aires and arrived two hours later. When we arrived we discovered that their was construction right next to the pool area (we were not informed about this earlier) and we asked if the construction workers would also be there the next day and the person working confirmed that they would not be. We decided to stay even though we had a second option with room available. We were given our room and the worker told us that someone would be there at 4:30 to take our document information so we went for a walk and returned at 4:30 but still no one was there. At 7:00 someone finally arrived and when we went to give our document information, they had given the second night away to someone who had called. My relaxing day turned into walking around for two hours trying to find a hotel room for the next day as our second option was now booked.
The owners and workers of the hotel were unprofessional and had no remorse only excuses for giving our reservation away. It was very hard to get in touch with someone and it’s apparent that they are more concerned with their silver work and museum than their hotel guests. I would spend your money elsewhere because the hotel is not worth the money.
