I am surprised to see the good reviews for this hotel on here. I wont be long on it. Location is good that it is close to the beach (have to walk 10 minutes to be able to cross the closed off area). Cleanliness is ok and room we stayed in was biggish but dark so make sure you get the upper floor ones.
Staff was however incredibly morbid, rude, unhelpful, and somehow seemed to be a in a race to win the title of 'who can be the rudest to the customer today'. We were appalled at their lack of interest of being civil. They seemed to be a lot more friendly to the Spanish tourists (one of us speaks fluent spanish but seemed not to be important for this). None of them spoke English, not a problem since i am good at pantomime. Oh and they will ask you to call your own taxi if you need one. And if you want a fanta, they will ask you if you want a fanta lemon, and on a 'yes' they will tell you they dont have it. Odd!
The price was OK for august. Breakfast was dried up white bread, some chorizo, and bad orange juice, admittedly very good coffee, served with an unfriendly grunt that could curdle the milk. Bon Appetite if you can see the bon at all. Evenings there is noone and nothing to do in the hotel which made it feel like a ghost town. If you want to have a drink, head to the bar of the hotel next door called Dos Mares, stunningly decorated and inhabited with better service, the best mojitos i have had a for a long time. In fact, while you are there, just book a room and stay there.
Overall a hilarious experience where you can recite the Fawlty Towers attidue of Dulce Nombre staff all the way back home but certainly dont want to repeat it the second time. No sucking lemons for me this time.
Room Tip: dont stay in donstairs rooms of the two storey bulding ask for ones that open to garden.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC