Staff speak English and were generally pleasant and helpful. Even though TelePizza is right outside with motorbikes for delivery, the hotel is quiet at night and during the day. The room had black-out curtains and the beds were comfortable. The shower was excellent. Breakfast was okay. Location is 2-block from train. Taxi stand and bus station are also very nearby. Walking distance to many restaurants, cafes, and a bakery. Has an internet cafe adjoing the lobby. We were so happy with Hotel Agur that we will gladly stay there again!