I have never encountered such surly reception staff. Not once were we greeted as we passed by reception.....staff were either engrossed in their newspaper, or just not willing to look up and say "ola". When we first arrived, the lady took our paperwork, sighed, then disappeared into the back office.....we expected to be told there was no room available, or something, but no, this seemed to be her "normal" greeting..
We asked about going on a trip to see a flamenco night, but the guy on reception just said it would not be possible- "at this time of year, no-one will be going". Odd, the brochure indicated it was a year-round attraction.
Having booked half-board, the first evening's meal was a disappointment, so we ate on Fish Alley every other evening...great variety of restaurants, all keen to have your custom! And try the "menu del dia" - great value, available in many of the restaurants. We ate breakfast at the hotel, plenty to choose from.
Housekeeping of the bedroom could not be faulted, it was kept pristine. The room itself was spacious, and the bacony was handy. View wasn't very picturesque, though.
The hairdressers in the hotel looked a real blast from the past, and hilariously had a poster on the exterior window, advertising events in 2002!!!
Overall, the hotel was handy for town, and beach, just don't expect to be made to feel welcome by the reception staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC