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Chateau de Maulmont: Traveller Reviews

3.0 of 5
St Priest Bramefant, 63310 Randan, France
Hotel amenities
Chateau de Maulmont
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    13
    14
    5
    8
    2
Date Rating
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Nice chateau shame about the restaurant”
2 of 5 stars Reviewed 24 July 2010
2
people found this review helpful

The new term for being 'ripped off' in our family is 'I have been Maulmonted.'

The chateau is beautiful and could have easily been the treat that we were expecting at the end of our holiday. Unfortunately, we were bitterly disappointed.

Before we went I suspected the restaurant would not be an ideal place to take my three year old and specifically telephoned the chateau to check that it was child friendly. I was assured that it was fine and invited to an 'early sitting' between 6-6.30pm. When we arrived I was told that we could not eat before 7pm, which wasn't ideal but with no where else to go we had no option but to wait . Then we were told that we could only order the 42 euro (per person) menu, the 30 euro (per person) menu advertised on the website and outside the restaurant was not available unless we paid a supplement (?) We couldn't even order A La Carte. The 42 Euro menu was fixed, there was no choice, the ingredients were cheap and not particularly well cooked. My toddler was offered risotto or fillet beef, she doesn't eat rice so I thought the beef would be the best option considering there was no other alternative. They bought her a huge fillet steak with three blobs of broccoli puree, no potatoes, no recognisable vegetables, totally unsuitable for any three year old, needless to say it went untouched and the waiters were quite happy for her to have a bread roll and some raisins that I had bought with me for her dinner. Her meal cost 20 euros.

The rooms were hot, the portable air conditioning (fans) were noisy and pretty much useless. Add a hungry toddler and guess what? Not much sleep for any of us, £200 not very well spent.

When my husband complained in the morning the receptionist apologised but offered no compensation.

Now I realise that the evening receptionist busily totalling the invoices as we left the restauraunt said it all really, they are clearly struggling like the rest of the world, but surely, a better way to run a business would be to offer value for money and when customers complain, listen? Perhaps then the customers might either return or a recommend the hotel to their friends and family....its quite simple really......

  • Stayed July 2010, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Lausanne
1 review
2 helpful votes 2 helpful votes
“what a privelage to stay in a former royal hunting lodge”
4 of 5 stars Reviewed 19 October 2009
2
people found this review helpful

the french royal family really knew how to build a chateau, what a welcome change to stay in a truly unique building. This private family owned chateau which is open for hotel visitors for a few months a year is going to be a regular stop for us. What a relief to enjoy some originality and temporary escape from the modern day same old...
The 22 hecatres of private park are a joy and I thourougly encourage a promenade in the park, even if you have to pay your toll of a glass of whisky for crossing the bridge!

  • Stayed October 2009, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask bonvivant63 about Chateau de Maulmont
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st jean
1 review
1 helpful vote 1 helpful vote
“bad food poor value for money”
2 of 5 stars Reviewed 26 August 2009
1
person found this review helpful

put in a room where the bed was very old and had collapsed, though they did change rooms quickly

only instant coffee in rooms

food very basic and the ingredients meat especially was very poor almost inedible

good location and had 2 swimming pools

  • Stayed August 2009, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dggstj about Chateau de Maulmont
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London
1 review
1 helpful vote 1 helpful vote
“Charm personified”
5 of 5 stars Reviewed 16 July 2009
1
person found this review helpful

We loved our stop here. The owners went out of their way to welcome us. Our bags were carried to our room which was freshly decorated. Beautifully tiled bathroom. Dinner was fantastic, with friendly unrushed service. We walked around the lake in the morning before breakfast and sat outside to eat croissants and drink coffee. Blissful - perfect views.

  • Stayed June 2009, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Thesilver about Chateau de Maulmont
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Grenoble
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“My first Chateau experience... a very pleasant one!”
4 of 5 stars Reviewed 6 May 2009
2
people found this review helpful

Arriving at the Chateau, anyone will accept the fact that the surrounding is really nice. The Chateau is beautifully placed on top a hill where a lovely scene is available. The small woods near the place looks magnificent but I had the bad idea of going there on a rainy day (and for a rainy week-end)… just too bad!

The service is ok… Well, I mailed a lot the owner and asked for various things so as to be sure that this stay would be a magic one for me and my wife. Only dark spots may be the price for some people (but do not forget that you are in a beautiful Chateau with a gastronomic restaurant) and the welcome plateau was, according to me, a bit poor - only hot drinks (2 sticks of coffee and tea with a kettle, I was expecting something like fruits, well may be my mistake there…). Oh, and no staff is present to help bring the luggage (but we traveled light so that was not a problem for us).

The room was gorgeous; we had a character room (Chambre Louis-Philippe), Room Number 21. The bed was superb (four-poster bed) and we had a lovely view of in front and backwards the Chateau. I really liked the 2 small towers in front of the Room.

We had dinner in the gastronomic restaurant… and had the Menu “Accord Mets et Vins” which gives each guest a glass of wine for each of the corresponding plate (Amuse-bouche, Starter, Fish, Meat, Cheese and Dessert… which was champagne for the last one). The food and wine was excellent, and I cannot understand others who said that they had not much to eat… It was a very nice experience for me and my wife!

Unfortunately due to the bad weather, we couldn’t enjoy the nice surroundings or the Golf (30 Balls for practicing for 4 € only!!!).

There’s also a sauna, interior swimming pool, Wifi (fair but ok), and games at the bar… all those amenities are free.

Globally, I must admit that my first Chateau experience was a nice one… definitely better than average…

Oh, one last thing (for General Knowledge), the Restaurant has lost its Michelin Star for some years now after a change of the Chef… but as I said the food was more than excellent. I would definitely recommend this place for any of you reading this…

  • Stayed April 2009, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Chateau de Maulmont

St Priest Bramefant, 63310 Randan, France
Price range (per night):* 178 AUD - 257 AUD

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