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Comfort Inn & Suites: Traveller Reviews

2.0 of 5
2370 Sanders Street, PO Box 1013, Conway, AR 72033
Hotel amenities
Comfort Inn & Suites
Ranked #11 of 18 hotels in Conway
4.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    7
    6
    6
    3
    0
Date Rating
Batesville, Arkansas
Senior Contributor
28 reviews 28 reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Nice stay in older accommodations”
4 of 5 stars Reviewed 4 February 2012

Used to be the holiday inn till they rebuilt next door. Older facility and my room obviously was a smoking room once upon a time, even though the sign says otherwise on the door. Popular with working peeps. Name may be a bit confusing as there is another Comfort Inn on the other side of town. This one is convenient to shopping and eating places. All in all a nice stay.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask HB-KB about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rebeccahoofman, General Manager at Comfort Inn & Suites, responded to this review
26 March 2012
Thank you for taking the time out of your busy day to give the Comort Inn & Suites a very nice review on Trip Advisor. We strive to make your stay as enjoyable as possible and have taken steps to resolve the smoke smell you mentioned. I understand the confusion with the Comfort Suites at exit 127. The difference between the two properties is that we offer suites as well as standard rooms. Where as they offer only suites. As you mentioned, we are in walking distance to Ruby Tuesday's Outback, Walmart and other shopping and dinning places. If there is anything that we can do to make your stay more enjoyable please always feel free to let me or my staff know. We look forward to your next visit.
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1 review
“The ONLY hotel for us!”
5 of 5 stars Reviewed 12 November 2011

Clean and pleasant experience for us. The room was great and the breakfast was awesome. Friendly staff as well. Great senior rates!!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nazarene75 about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rebeccahoofman, General Manager at Comfort Inn & Suites, responded to this review
26 March 2012
Thanks so much for the wonderful review that you have given to us. I hope we can always beat your expectations whenever you stay at the Comfort Inn & Suites of Conway, AR. We do our best to this your home away from home.
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Little Rock, Arkansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Very surprised”
3 of 5 stars Reviewed 30 September 2011
2
people found this review helpful

We stayed here while my husband was at a college class. This hotel was easy to get to off the main road, and was well light with other hotels in a "group". We only paid 70 and I was impressed with what we got. Our room of the "no smoking" hotel smelled a lot like smoke, my daughters are both allergic so I went to the front desk and inquired about the smell. The hotel used to be a smoking chain hotel so she moved us with no hesitation. We were then moved to a room right next to the pool. The room was nice, and did not smell of the pool (my fear). Breakfast the next morning was amazing and the lady that worked the breakfast was amazing. She helped us get stuff, gave our daughters treats and sent us with a "snack" bag for our girls. I will definately stay here again!

Room Tip: Make sure your room is a non smoking room from the previous hotel. There are signs outside the non...
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  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hastings, Nebraska
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Good facilities, but arrive early for breakfast if you want any food!”
3 of 5 stars Reviewed 28 September 2011

The hotel is new, and still in pretty good shape. The breakfast hours are misleading, though, and the staff was very rigid in not serving us. I came down early for breakfast, and it was very crowed. I came down again at 9:25 for a breakfast buffet that was supposed to end at 9:30. The food was already gone, and when we asked the attendant, she said she was not "allowed" to put any more food out after 9:15. When we mentioned it at check-out, we were told the same thing, using almost exactly the same words. Very poor customer service in my opinion. Too bad, because this poor experience at the very end of our stay left us with a bad feeling about our stay.

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask David_McCarthy about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“CLEAN!!”
4 of 5 stars Reviewed 11 August 2011
2
people found this review helpful

Very clean hotel, nice room, breakfast area was spotless and had a great variety of breakfast items. Young man at check in was rude, didn't even get a "hello" but the attendant in the kitchen was very friendly.

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Naldo123 about Comfort Inn & Suites
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Additional Information about Comfort Inn & Suites

  • Holiday Inn Conway
  • Conway Holiday Inn
Address: 2370 Sanders Street, PO Box 1013, Conway, AR 72033
Price range (per night):* 86 AUD - 104 AUD

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