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Comfort Inn & Suites: Traveller Reviews

2.0 of 5
2370 Sanders Street, PO Box 1013, Conway, AR 72033
Hotel amenities
Comfort Inn & Suites
Ranked #11 of 18 hotels in Conway
4.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    7
    6
    6
    3
    0
Date Rating
Little Rock, Arkansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Very surprised”
3 of 5 stars Reviewed 30 September 2011
2
people found this review helpful

We stayed here while my husband was at a college class. This hotel was easy to get to off the main road, and was well light with other hotels in a "group". We only paid 70 and I was impressed with what we got. Our room of the "no smoking" hotel smelled a lot like smoke, my daughters are both allergic so I went to the front desk and inquired about the smell. The hotel used to be a smoking chain hotel so she moved us with no hesitation. We were then moved to a room right next to the pool. The room was nice, and did not smell of the pool (my fear). Breakfast the next morning was amazing and the lady that worked the breakfast was amazing. She helped us get stuff, gave our daughters treats and sent us with a "snack" bag for our girls. I will definately stay here again!

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  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hastings, Nebraska
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Good facilities, but arrive early for breakfast if you want any food!”
3 of 5 stars Reviewed 28 September 2011

The hotel is new, and still in pretty good shape. The breakfast hours are misleading, though, and the staff was very rigid in not serving us. I came down early for breakfast, and it was very crowed. I came down again at 9:25 for a breakfast buffet that was supposed to end at 9:30. The food was already gone, and when we asked the attendant, she said she was not "allowed" to put any more food out after 9:15. When we mentioned it at check-out, we were told the same thing, using almost exactly the same words. Very poor customer service in my opinion. Too bad, because this poor experience at the very end of our stay left us with a bad feeling about our stay.

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask David_McCarthy about Comfort Inn & Suites
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Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“CLEAN!!”
4 of 5 stars Reviewed 11 August 2011
2
people found this review helpful

Very clean hotel, nice room, breakfast area was spotless and had a great variety of breakfast items. Young man at check in was rude, didn't even get a "hello" but the attendant in the kitchen was very friendly.

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Naldo123 about Comfort Inn & Suites
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Arkansas
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Clean, convenient, value.”
3 of 5 stars Reviewed 18 November 2009

Just needed a place to rest our heads while our teen was visiting a nearby college. Efficient check in and check out. Clean, basic, no frills, king room. DId hear some hwy traffic upon arising but was not aware of it during the night. Also we turned on the heat just to take the chill out of the room but it smelled so bad I had to turn it off. Breakfast supervisor delightful and had the dining area spotless. Ice cold orange juice and all food items nicely displayed.

  • Stayed November 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Brandon, Mississippi
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Absolutely the nicest place we've stayed in ten years!”
5 of 5 stars Reviewed 14 September 2009
1
person found this review helpful

My wife and I travel often and have never stayed in a nicer place. The staff was great, the room was very clean and spacious with easy and free Internet access. The parking and convienence of the lobby couldn't have been better with an indoor swimming pool just off the main lobby.

Easy access from I40 in Conway. This hotel is located right behind a Walmart Super Store and you can easily walk to Ruby Tuesday's, Outback Steakhouse and Subway. There's even a Waffle House within sight.

The complimentary breakfast featured bacon, eggs and biscuits, etc. along with several pastry items and so many different drinks I couldn't count them all. Coffee is good and the food quality was unexpectedly outstanding. The breakfast area is restaurant style with nice tables and roomy. The desk man and the staff were some of the nicest people we've ever dealt with.

Take our word for it, this is a first class hotel and in our opinion worth the $110 it cost us to stay for a night. We will be staying there on our next trip.

  • Stayed September 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Comfort Inn & Suites

  • Holiday Inn Conway
  • Conway Holiday Inn
Address: 2370 Sanders Street, PO Box 1013, Conway, AR 72033
Price range (per night):* 86 AUD - 104 AUD

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