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Comfort Inn & Suites: Traveller Reviews

2.0 of 5
2370 Sanders Street, PO Box 1013, Conway, AR 72033
Hotel amenities
Comfort Inn & Suites
Ranked #11 of 18 hotels in Conway
4.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    7
    6
    6
    3
    0
Date Rating
Hastings, Nebraska
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Good facilities, but arrive early for breakfast if you want any food!”
3 of 5 stars Reviewed 28 September 2011

The hotel is new, and still in pretty good shape. The breakfast hours are misleading, though, and the staff was very rigid in not serving us. I came down early for breakfast, and it was very crowed. I came down again at 9:25 for a breakfast buffet that was supposed to end at 9:30. The food was already gone, and when we asked the attendant, she said she was not "allowed" to put any more food out after 9:15. When we mentioned it at check-out, we were told the same thing, using almost exactly the same words. Very poor customer service in my opinion. Too bad, because this poor experience at the very end of our stay left us with a bad feeling about our stay.

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“CLEAN!!”
4 of 5 stars Reviewed 11 August 2011
2
people found this review helpful

Very clean hotel, nice room, breakfast area was spotless and had a great variety of breakfast items. Young man at check in was rude, didn't even get a "hello" but the attendant in the kitchen was very friendly.

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Arkansas
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Clean, convenient, value.”
3 of 5 stars Reviewed 18 November 2009

Just needed a place to rest our heads while our teen was visiting a nearby college. Efficient check in and check out. Clean, basic, no frills, king room. DId hear some hwy traffic upon arising but was not aware of it during the night. Also we turned on the heat just to take the chill out of the room but it smelled so bad I had to turn it off. Breakfast supervisor delightful and had the dining area spotless. Ice cold orange juice and all food items nicely displayed.

  • Stayed November 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Brandon, Mississippi
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Absolutely the nicest place we've stayed in ten years!”
5 of 5 stars Reviewed 14 September 2009
1
person found this review helpful

My wife and I travel often and have never stayed in a nicer place. The staff was great, the room was very clean and spacious with easy and free Internet access. The parking and convienence of the lobby couldn't have been better with an indoor swimming pool just off the main lobby.

Easy access from I40 in Conway. This hotel is located right behind a Walmart Super Store and you can easily walk to Ruby Tuesday's, Outback Steakhouse and Subway. There's even a Waffle House within sight.

The complimentary breakfast featured bacon, eggs and biscuits, etc. along with several pastry items and so many different drinks I couldn't count them all. Coffee is good and the food quality was unexpectedly outstanding. The breakfast area is restaurant style with nice tables and roomy. The desk man and the staff were some of the nicest people we've ever dealt with.

Take our word for it, this is a first class hotel and in our opinion worth the $110 it cost us to stay for a night. We will be staying there on our next trip.

  • Stayed September 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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USA
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
“Convenient”
4 of 5 stars Reviewed 28 August 2009

We stayed at the HIE in Conway, Arkansas for one night. This hotel was right off the interstate and was easy to get to. It was behind the Wal-Mart. Since we checked in late and all the restaurants were closed, we were able to walk across the parking lot and get some frozen dinners to warm in the microwave that was in our room. The refrigerator in the room was large. We had requested a suite and when we arrived we were pleasantly surprised to find an L-shaped room. The pull-out sofa was in it's own little area which was great for privacy. The room had 2 TV's and a small desk area. The downsides to this room was the air conditioner (which was VERY loud), and the sheets were quite thin (but they were clean)
In the morning we found the breakfast to be very nice. Plenty of variety, including cereal, eggs, meat, pastries, bagels, etc..
This hotel has a Waffle House next door.

  • Stayed May 2009, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Comfort Inn & Suites

  • Holiday Inn Conway
  • Conway Holiday Inn
Address: 2370 Sanders Street, PO Box 1013, Conway, AR 72033
Price range (per night):* 86 AUD - 104 AUD

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