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Comfort Inn & Suites: Traveller Reviews

2.5 of 5
2577 West Highway 70, Thatcher, AZ 85552
Hotel amenities
Comfort Inn & Suites
Ranked #2 of 3 hotels in Thatcher
4.0 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
    3
    5
    0
    1
    0
Date Rating
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
“Slippery dangerous tubs and unresponsive management”
2 of 5 stars Reviewed 18 September 2011
1
person found this review helpful

The bath tub in my room did not have proper skid resistance. It was smooth and I slipped while taking a shower, striking my face and wrist on the toilet seat. I needed to go to the emergency room for x-rays. The management did nothing except give me an ice bag AFTER I ASKED for one and then offering to call an ambulance. No incident report, no checking on me, I guess it was too much trouble for them. The manager's response was the tubs were skid resistant. THEY were NOT...they had smooth bottoms and were obviously slippery. The hotel also DID NOT provide rubber bath mats as some hotels do. I requested that I speak to the area manager and was told she was going out of town for a meeting. The manager said she would call me. I gave her two numbers to call. Now 5 days later neither she has nor anyone from this hotel has had the common courtesy to call me. If my wrist didn't hit the toilet seat first, I could have had a serious head or neck injury.

Room Tip: Check the bath tubs for skid restistant strips or a very roughened surface. If they do not have eit...
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  • Stayed September 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Ask route6 about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy Mayhew, Manager at Comfort Inn & Suites, responded to this review
6 October 2011
It was a pleasure speaking with you and again I want to thank you for choosing our hotel during your stay, and apologize for the confusion regarding contacting each other. We appreciate your comments and constructive criticism and hope you are feeling much better. Your comments and situation have been takend into consideration, and again we thank you for your patronage.
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DC
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Great Stay”
4 of 5 stars Reviewed 15 August 2011
1
person found this review helpful

I recently stayed here for 2 nights while visiting Safford. This hotel seemed new with alot to offer: free breakfast, pool, fitness center, and high speed internet. The breakfast is frrom 5am to 9am, and the food sits out and isn't as good as it would be fresh, but was overall tasty. The facilites were clean all the time as well as the room. The beds were comfortable and the room was roomy. The service was very good and the staff was friendly. In Safford, I highly reccomend the tour of the Large Binocular Telescope that is offered every Saturday for $40 per person.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask robertoluvsaz about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy Mayhew, Manager at Comfort Inn & Suites, responded to this review
6 October 2011
Thank you for your patronage and comments. We were pleased to see that you enjoyed your stay and that our staff was helpful. We hope to be able to host you in the future.
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Phoenix
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Brand NEw Hotel-Great Experience”
5 of 5 stars Reviewed 6 March 2011
1
person found this review helpful

I have stayed at this hotel many times in the last year. The service is outstanding and the property is brand new and extremely clean. I would recommend staying at this hotel for many reasons. They also have a small new workout room, great breakfast, desktop workstations, quiet rooms, and easy parking and security. The beds are extremely comfortable and is a great value. jjphoenix

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jjholtPhoenix about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy Mayhew, Front Office Manager at Comfort Inn & Suites, responded to this review
6 October 2011
Thank you, it was nice to read that you enjoyed your stay. We appreciate you taking the time to post such wonderful comments. Have a great day!
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Salt Lake City, Utah
1 review
“Wonderful room and excellent service”
4 of 5 stars Reviewed 8 November 2010

We were traveling in the area "off season" and the hotel was quite empty. They were super accommodating and put us on a floor all by ourselves because we mentioned we had a young toddler. This was sooooo nice, not having to worry about her crying in the morning or night and bothering other guests. It also allowed her to run up and down the hallways to burn off energy. The rooms were really nice and clean and the breakfast was great. We would definitely stay here again. The indoor swimming pool and hot tub were also a great plus!

  • Stayed September 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jftravler about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
1 review
1 helpful vote 1 helpful vote
“Great Hospitality, Excellent Service,and very nice comfortable new rooms”
5 of 5 stars Reviewed 2 September 2010
1
person found this review helpful

We stayed at this hotel for the convenient location and found that it exceeded our expectations. The staff were friendly and helpful.,the accomodations were very comfortable. Breakfast (hot deluxe continental) was included with the cost of the room which was very affordable. We will be back in that area in the future and wil be sure to stay there.

  • Stayed August 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jan154954 about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Comfort Inn & Suites

2577 West Highway 70, Thatcher, AZ 85552
Price range (per night):* 99 AUD - 110 AUD

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