I am writing this review several months after staying at the Frontier Motel. I thought this would be best forgotten but recently recounted our experience to a friend and realized others need to hear it too.
We arrived late at the Frontier Motel the night before beginning the hike down to Havasupai. While the choices in this area are limited we felt comfortable that the motel would be a basic but nice place to stay based on the generally favorable reviews we read online. Unfortunately, past reviewers perception of the place may have been obscured by nostalgia.
The motel is a 1960's vintage and I think that was the last time it was cleaned too. Everything was coated with a thick layer of dust and grime. Granted, it's the desert but seriously, they couldn't use a damp cloth on the tabletops or vacuum the ancient and quite disgusting shag carpet? The bedspread and blanket were tattered and its cleanliness suspect. We stripped them off before going to bed and even then we were leery of the sheets. We didn't even want to think about the mattress. The AC did nothing. The shower had almost no water pressure. Everything, including us when we checked out the next morning, was permeated with a sickly, tangy, smoky odor that even the windows-open, wind-blowing drive to the Havasupai trailhead couldn't get rid of.
Our knocks at the office door to see if we could change rooms -- hoping that ours was the exception -- went unanswered.
Awful. Horrible. Deplorable. These are words that are not included in the TripAdvisor checkboxes but should be for this hovel.
If you own or manage Frontier Motel & Cafe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
- Manage your listing