Great staff in terms of friendliness, helpfulness, service. Great source of information. Their airport pick-up and room deal seems really good value (I didn't use it as a had a car).
Nice big rooms with aircon (a godsend for the first night in that climate or if you picked up some illness). As I read a complaint about the soft mattress I like to comment on this: my mattress seemed too soft too but it turned out it was two mattresses on top on each other - all I had to do is take one of them away and it was fine.

You can use the guest kitchen & fridge; tea and coffee are available without charge all day. There is a big library / book exchange on the front porch. Breakfast (set) is fantastic.

The only downside: the location in an outskirt of Apia with no stores or restaurants nearby. Unless you have a rental car, you’ll need to get familiar with the bus system (where the Bertie’s team will help) to get around.

was a brilliant place to stay - they were so helpful and the bus stops just down the road
One tip - get them to write down the address of the B&B - as after dark the bus's stop running and we found the Taxi's had no clue of where it was - even though we know the route to get there
so what there is no TV - and yes you can hear their TV when sitting on porch - but we didn't sit there that long - we were out until it got dark and the went to bed!
wonderful breakfast, would definitely stay here again !

We spent 4 nights at Bertie's and really enjoyed it. Its a bit out of town in a residential area so you get to see how people live. A lovely memory was the neighbours singing on Sunday morning. There are buses into town that stop very nearby the B&B. Breakfast was basic but lovely - Papaya & lime, mmmmm! Mark & Marianna live in the main house while the guest rooms are in a block behind the house. Breakfast is served on their porch which has been made into a bar/dining area. The hosts are easy to talk to and a wealth of information. There's not much around Bertie's in the way of food so its best to eat in town before you come back to your room. The room we stayed in was air conditioned, simply furnished, with basic bathroom. We found the bed comfortable. It was perfect for us who don't really care about 5 star quality. The main thing is that it was comfortable and cool.
We really enjoyed just walking around the neighbourhood. Also, one day we went to catch the bus and missed it. While we waited for the next one to come along we just walked towards town along the bus route & talked to people as we went. Samoa is really friendly like that.
Mark also takes tours through the island and invited us to tag along when we transferred to Lalomanu. The cost was reasonable we thought and he dropped us at the door. We also got to see some of the sights along the way with the tour group. Mark also arranged for us to be picked up and dropped at the airport on our way in and out of Samoa.
We have no hesitation in recommending Bertie's.

Bertie is a great guy and keeps his place very clean but the place really lacks ambiance. The common area is basically the porch of the house and you can hear the TV inside the house all the time but you don't get to watch it. Annoying! The rooms are behind the house and set in a cindered area. You can only sit in your room which although clean isn't that great or in the common area listening to the family TV. Bertie's is in a residential neighbourfhood and there's nothing of interest near there. You have to take a taxi (10-15 tala) to town to eat in a restaurant or access internet. Frankly, it's not value for money.