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Kenton Palace Hotel: Traveller Reviews

4.0 of 5
Morales 338, San Carlos de Bariloche 12053, Argentina
Hotel amenities
Kenton Palace Hotel
3.5 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    4
    10
    14
    4
    5
Date Rating
Santiago
1 review
1 helpful vote 1 helpful vote
“Lack of AC is major problem”
3 of 5 stars Reviewed 12 February 2011
1
person found this review helpful

We Stayed at the Kenton Palace for a 2 night vist to Bariloche. Hotel is nice, as well as the Staff, but it has 3 Mayor issues on its service. 1 lack of AC in rooms eclipses everything good on the rooms. the "lake view" (which is just barelly a lake view) receives sun all afternoon so rooms get pretty hot during the evening.
2.- the Hotel is Clearly Understaffed, agent at the Front desk looses a lot of time answering phones from the rooms, and 1 bellstaff per shift is not enough, also the fact that the parking is not on site (so they need to walk you over) makes it harder on guests and staff alike.
3.- Internet in plubic areas was supposed to be free but when I inquire at FD the said you had to buy a "code" to use it. at a 15 us charge.

  • Stayed February 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask gsepulve about Kenton Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
midwest
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Not as advertised!”
3 of 5 stars Reviewed 7 February 2011

This hotel was a disappointment to say the least. So much so that we checked out 2 days early and didn't care about not getting a refund!! The service here was non-existant, especially in the bar. What was in the bar was a TV playing childrens' shows because there is a kids play room adjacent to the bar - and little kids in the bar. If you're looking for family friendly this may be the place for you, but that't not what is advertised. The best thing about the hotel is it's central location and views of the lake.

  • Stayed January 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask funinthesunmidwest about Kenton Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Don't go there if you expect 4 star hotel”
2 of 5 stars Reviewed 23 February 2010

The location of the hotel is very central, other than that this is 3 star hotel, if not less. The rooms are very small, and so is the bathroom.
In our room the seat of the lavatory was borke and lookd like 20 yesrs old.
Once you make check-in, they charge you for the full stay, just to make sure you will not run away, when you will see the room

  • Stayed February 2010, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ybd9 about Kenton Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Contributor
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Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Great location”
4 of 5 stars Reviewed 4 November 2009
2
people found this review helpful

This hotel was surprisingly good for the price. Small but comfortable room. One big negative - the lobby is a smoking area, which was disgusting.

  • Stayed October 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask H0llyNZ about Kenton Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Barbara, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“4 star Lobby, not 4 star Rooms or Service”
2 of 5 stars Reviewed 6 December 2005
4
people found this review helpful

The lobby is very attractive, but the rooms are quite small with minimal space to put your things and our room smelled like saltwater.
We had a rental car reservation at the airport which is 20 minutes away for when we departed the Kenton. Upon checkout, we were informed that all buses, taxis, and hired cars were on strike due to a shooting of one of the drivers. I asked the person checking us out what his suggestion was for how to get to the airport and his response was, "I don't have one." Luckily there was a Hertz on the next block that was very helpful, but I would be interested in knowing how all of the people with flights got to the airport. I would expect a 4 star hotel to come up with a better solution, such as a shuttle, for this problem. The strike ended up lasting for several days so hopefully they finally thought of something.

  • Stayed November 2005
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask alisonclark1113 about Kenton Palace Hotel
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Additional Information about Kenton Palace Hotel

Morales 338, San Carlos de Bariloche 12053, Argentina
Price range (per night):* 100 AUD - 444 AUD

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