I was very disappointed with my stay on the 19th. Everything was fine until I turned my bed shhet back and saw it was full of hair. It obiviously had not been changed. I call the desk and asked for another room but was told they were full. They did send someone up to change the sheets with fresh linnens. Later i thought i would take a shower and found the tube had not been cleaned and there was a partially used bar of soap with hair on it on the ledge. I was discusted. I asked the manage for something to be done and was told nothing could be done for me. I will never stay at any Best Western Due to this visit.