If you like small hotels, and I do, this one is for you. The Glu is located in the very trendy, very artsy neighborhood of Palermo Soho (and how do Argentines ever come up with the names of their neighborhoods I'll never know). It's a tiny little property, sandwiched between the venue for an alternative theater and a larger residential building.

The place looks brand new, well appointed and very large rooms. It's got everything you'd want to make your life easier (flat screen tv, powerful WiFi, A/C). And then, there's the service. Unbelievably good. Not only was the staff responsive to my every need, they made an extra effort to anticipate what I'd need and took action. It would be difficult to describe how good, how friendly, or how helpful the concierges were, from booking a taxi (easy task) to finding the perfect restaurant for dinner within walking distance (I asked for new Argentinian cuisines-difficult task), they excelled all around.

If I had to find something amiss, I'd say that the breakfast buffet was on the small side. All the food was fresh and the coffee was excellent, but they really could use a little more variety. One more thing, Palermo Soho is not close to Buenos Aires' downtown and Recoleta, not that it bothered me at all, but getting down there and back is not easy.

Great experience! Booked last minute from Dec 31 - Jan 3, 2012. Nice location - Palermo Soho is funky and fun - good cafes and design stores, great for wandering and people watching. Hotel was clean and nice and boutique cool - great courtyard. But by far and away the best thing was the staff. The receptionists and concierges were AMAZING! Helped us book many parts of the rest of our stay with huge success. Made the trip incredibly easy. Normally, I don't like to get a bunch of help from concierges, preferring instead to learn the city on my own. But they were amazing and only enriched the experience. Recommend strongly. And recommend you tip the staff well too - they deserve it!!!

Our family, comprising five persons, stayed at The Glu Hotel, Palermo Soho, from 21-29 December 2011. This hotel falls under the category of a boutique hotel, implying a world away from the stereotypical and impersonal large hotels, especially those with well-known brand names.

I can state categorically, on behalf of my family, that in our extensive worldwide travels and our related wide experience of hotels, The Glu Hotel outshone in many respects. The ambience is modern, minimalist and not overwhelming and yet caters for all one’s needs. Therefore, the first impression one receives when entering the premises is aesthetic and not over-crammed. The staff at reception was very welcoming and helpful, and never failed to answer our queries, meet our requests, and offer us tips on sites to visit and how to reach them. The rooms were superb and well equipped, with a minibar with a useful sink area, and in the deluxe rooms, lounge area, a bar, coffee and tea-making facilities, and all rooms had flat screen TVs, free wireless internet, sofa/couch etc. Here, I need to mention that I can say, without doubt, that we have never stayed in a hotel where the room cleaning was of such a high standard – it was impeccable – and rooms were checked twice daily! Many hotels just make up the beds and clean the bathrooms – The Glu Hotel, ensured that you entered your room to find it as if it had not been lived in. In fact, I once returned to my room on the off chance to find the lady with a hand ironing machine, which ensured that the bedding looked prime each day! Congratulations on this very special feature. A continental breakfast was included and very adequate, and on request, could be served in the room. Again, the staff in charge of the breakfast area was friendly and helpful. At the end of a busy day traipsing around the large city of Buenos Aires, there was the thrill of sitting in the little courtyard in the back of the hotel with drinks and snacks, using the free laptop, or relaxing in the rooftop Jacuzzi or on the comfortable loungers. In true Glu style, one arrived at the Jacuzzi and found the towels at the ready on the loungers, and each guest is provided with a fluffy dressing gown and slippers. Last but not least, is the personal touch that this hotel provides, not only through its staff, but also the owner, Berta and her daughter, Patricia. I went through the reception area, where the management was holding a New Year celebration for its staff, and where the atmosphere was jovial and familial – everything the hotel stands for. As if not enough to treat its staff, we received a knock at our door, with cookies and champagne – on the house! On our departure, the staff came outside, including Berta, to wave us off. For any of you out there wondering where to stay, let me relieve you by telling you to go to The Glu Hotel. It is worth it in every sense of the word, and has converted us to the boutique hotel trend. The only worry is whether the others around the world will live up to this standard! Tremendous thanks and well done to The Glu Hotel crew – your vision and work have paid off, as our stay was truly memorable, gratifying and outstanding! We look forward very much to a return stay!

We stayed at the Glu Hotel at the beginning of December and found it to be above and beyond our expectations. The staff : Maria, Johanna, Luciano, Diego, Giuliano and Fiorella were warm, personable and always willing to help with any request. We felt our hotel was like a home away from home. The rooms were modern, clean and very spacious. Also, the location was excellent with hundreds of restaurants, cafes, and stores within walking distance.
We would definitely stay there again.