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Cactus Mirage Family Club: Traveller Reviews

4.0 of 5
Tilkicik Koyu, Yalikavak, Turkey
Hotel amenities
Cactus Mirage Family Club
Ranked #8 of 35 hotels in Yalikavak
4.0 of 5 stars 134 Reviews
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134 reviews from our community

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Benfleet Essex
1 review
2 helpful votes 2 helpful votes
“Spot the english couple.”
3 of 5 stars Reviewed 14 October 2010
2
people found this review helpful

We have returned after 10 days at the cactus mirage. WE arrived aat 1.30 am after a bit of confusion with the taxi driver as he didnt know where the hotel was. We were offered a snack & a drink and then we were shown our room.We had been given a quick look at the complex layout but at that time of night it didnt really sink in. After a short sleep we went and investigated the restaurant. There was quite a nice selection of breakfast food.Actually all through the holiday the food and selection of food in the reatuarant was excellent and plenty of it aswell. We had troubles with our rep so after 2 days I tracked him down and managed to book a boat trip out via him. The holiday was a celebration of my husbands 65th birthday/retirement so we were a bit disappointed that a room with a sea view hadnt been offered as requested any personal touches was definately not on offer it was soon apparent we were the odd ones out it wasnt till the barman mentioned to us on our 3rd night that there was another english couple there and he pointed them out and we introduced ourselves.sadly they were leaving in 2 days time but we enjoyed their company while they were there, they had been a couple of times but felt through changes were not going to return they said another couple were arriving the next day.who had been before aswell. They were able to tell us that Thomas Cook pulled out of booking at the end of last year and that it was mainly filled by french people now I wish the teletext office that I bboked our holiday with had mentioned that to us it may of changed our decision to stay there. All the entertainment was in French so not only did we not understand but couldnt really take part in anything either. As we hadnt had the usual Welcome morning we hadnt been briefed on what was on the complex , anything about the dolmus entertainment.really quite a poor show via our tour operators. The hotel, the staff, location, setting, food,were all good the down side is the noise ( all arrivals and departures happen at around 1/2 o/clock in the morning) as there are loads of marble stairs you can imagine the sound of feet and suitcases up & down and the hard beds.If you dont mind feeling isolated then this hotel will be for you it certainly didnt have the friendly touch sadly.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cheshire
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“A good holiday”
5 of 5 stars Reviewed 27 May 2010

Arrived after a delayed start to our holiday due to ash cloud but service on arrival was excellent quickly allocated rooms near main amenities and exactly what we had requested. Hotel is set in gardens which were well kept, but there are quite a lot of steps.
Food in the hotel was good plenty of choice in the buffets, although I would have preferred a bit more fruit at breakfast.
Had a Turkish bath and massage on 1st day which was good and got rid of tension and helped me to relax.
The hotel is situated a good 20 mins walk from town which we walked into a few times but you could get dolmus which stopped outside hotel.The staff were all very friendly and helpful
The only draw back to the holiday was that apart from another couple we were the only British people in the hotel all the rest were French.

  • Stayed May 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hertfordshire England
1 review
“What a wonderful world...”
5 of 5 stars Reviewed 15 October 2009

Words could not describe what a wonderful trip. Beautiful hotel set in gardens maintained every day. The staff could not have been more helpful and friendly. The manager sat at dinner and would have personally dealt with any problems we had. People warned us, beware two single females with there niece would hate it. How wrong could they have been. Swimming with fish each day. Big thanks to Captin and Gurnesh who kept us entertained with the jet skis and the exciting and beautiful fast trip. Laughing with others who dared to ride the ringos and banana boat. ON YOUR OWN we cried as one by one they hit the deck. With a wonderful choice of food, clean rooms and comfortable surroundings, spa, pool, shop, we only strayed out twice the local bus service took 10min to a wonderful harbour. The only bad point was when we had to leave. Many thanks for providing us with the perfect getaway Joanne, Debbie and Anna-lee..

  • Stayed September 2009, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Beaconsfield Bucks
1 review
1 helpful vote 1 helpful vote
“Excellant holiday”
5 of 5 stars Reviewed 25 August 2009
1
person found this review helpful

We booked this holiday the week before we travelled having searched what seemed like hundreds of hotels - and were not disappointed by our choice. The hotel is set out on a side of a hill and there are lots of steps but it is laid out so well they were not a problem. The hotel was clean and well looked after by all the staff. They seemed to be constantly cleaning and polishing.
The entertainment staff do a fab job even though the evening shows were pretty basic but fun.(mainly geared towards the french) The pool dance which was done every day around the pool and in the evening, was very catchy - it even had us joining in ...... Georgio, JJ and Goosam work really hard and deserve lots of credit. All the waiters are very helpful and friendly.
The food in the main restaurant was always good, Plenty of choice and variety. A main dish was always cooked fresh in front of us. The salad bar had plenty of choice and was very clean. Ice cream was a big plus for us - it was lovely. During the day the snack bar offered a good choice. The food was a big plus for this hotel.
Each night while you ate your meal two lads sang - they were brill and should be used more maybe in the bar later at night.
Because of the size of the hotel, there was very little queing and no major problems with sun beds.
Even though there was only a small beach area we found this a plus - no messy sand every where. The jetty into the sea was great and the sea well worth trying.
We did a trip to Dalayan mud baths which was well worth it although a long time on the coach ( 3 hrs each way) but we did get to see the lovely coastline.

We would highly reccommend this hotel. We travelled with our 7 year old and our teenager - both really enjoyed their holidays for different reasons. It was a quiet hotel but that suited us and we made some great friends who we had a good laugh with (Posh and Becks.......)

One word of warning Bodrum Airport is a major rip off for food - 2 potions of chips £10.00 watch out,


We will defiantly be coming back to Turkey - wonderful place ...

  • Stayed July 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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maddiston,falkirk
Senior Contributor
23 reviews 23 reviews
Reviews in 21 cities Reviews in 21 cities
95 helpful votes 95 helpful votes
“careful what you wish for......”
3 of 5 stars Reviewed 12 July 2009
1
person found this review helpful

Arrival at Cactus is encouraging. Spacious air conditioned reception, a warm welcome and even the offer of a “lunch box” if you are peckish. It was 3 am when we arrived so this offer was politely declined.

We were then escorted to our rooms and our first encounter with the legendary Cactus layout. It was all steps and most were down the way (except for the bit up to our 1st floor accommodation). Worth remembering if your luggage is 25kg, you’ve got to carry it!

We had requested two rooms and these were helpfully provided next door to each other (227/228) in a block not too far from reception. Only about 50 steps to negotiate! Blocks appear to all be two levels.

Initial reaction to the room was very favourable. It was bright and modern, and an adequate if compact size for one or two people, tastefully furnished with TV and a fridge, a safe, air conditioning, table and chairs, various units and enough space to store the clothes. And a couple of rugs to boot! The shower room had a compact modern walk in shower unit sink and toilet, not large but more than adequate. There was also a balcony which had table and chairs for two. Sea views on two sides (just).

Having been a Torba just along the road last year (Club Voyage – review on TA) this was a big improvement for a hotel of supposed lesser standing.

However once you start to get into the Cactus way of life you do start to come across a few things to irritate you. Well me at least!

The all inclusive. Its very nice to have a fridge in the room stocked with beer water and juice, but why charge for it? It’s an all inclusive hotel and I can walk to the nearest bar and refresh myself so it seems counter productive. At least the prices and sizes of fridge content isn’t onerous. 1.5 litres of water is one euro, the fizzy juice (1l) two euros and beer (skol 1l – yuk!) 3 euros. There was even a litre bottle of red wine for 10 euros). If it’s the stuff they serve at the restaurant, avoid!

The restaurants and bars are next to the pools and I suspect that for most people this is where the holiday will be spent. Only about 50 or so steps to here from 227/8! Incidentally, there are helpfully placed benches while negotiating the stairs for you to have a breather on the way up, or down!

Two pools, one for children (toddlers) which has a canopy over it so the kids don’t burn in the sun. Very clever idea this. The adult pool is a large rectangular pool approx 30m long at a useful 1.5m deep from one end to the other so if you like doing your early morning 50 lengths this is ideal for you. There were no issues getting sun loungers when we were here and there were days we went down at 1030 and still managed to find three together.

Next to the toddlers pool is the hotel shop which I felt was a waste of space. It didn’t stock much of interest. Not even a newspaper. Next to this was a gym. Well, I say gym but it was a few machines for you to have a wee exercise before the 50 length swim. Also in this vicinity was the evening bar. And toilets including one for disabled people. Politically correct box ticked but I cant help but help wonder which disabled people would use it given the layout of the Cactus!

Next to large pool was the imaginatively titled pool bar and restaurant and above this was the main restaurant for breakfast lunch and dinner. Which brings me nicely to the food.

When I book a holiday I always pay close attention to what people say about the eateries and TA feedback seemed to be positive with scores including restaurants.
It is with great regret I have to report that the cooked food is dreadful. I will exclude the salad which was fresh and plentiful and great. But not appreciated by my kids.

One evening the choice of meat consisted of mutton and fish, complete with head fins and tail! My kids were less than impressed. My main gripe is that the veg is not so much cooked as murdered. Now some people, granted, will like this, but not me.

The choice is not great in the cooked selection I feel. The meat I must say was cooked very well so some redemption here..

The drinks were served from a makeshift bar and the staff I will say are great and always very friendly. Pepsi, local fanta and sprite are on tap with beer, Tuborg, which you get used to!. Wine will be served by glass or carafe of varying sizes. White and rose were fine, red I did not care for. There are also self help dispensers for diluted orange, currant and water. Tea (Turkish) and coffee also available.

And now the low point of the holiday, breakfast.

I have tried hard to think of a holiday where breakfast has been as dreadful as the Cactus Mirage and I am struggling badly here.
The first thing I do when I get to breakfast on holiday is to have some nice refreshing orange or pineapple juice to start the day. Incredibly, there is none!!! Sure there is the same diluting stuff from dinner the previous night, but not what I am looking for. It is with some regret that I advise that the Cactus Mirage has failed my “world famous orange juice test” ™. Spectacularly!

And it gets worse. The cooked breakfast consists of scrambled eggs, boiled eggs, and something that may or may not have been a type of continental sausage. The autopsy report was not available at time of writing. And a chef is on hand to make you a fresh omelette if have the patience. So the cooked score is eggs three meat one. Bad luck for me, I don’t like eggs!!
Still there is always the breakfast cereal. Hmm, definitely of the minging value brand variety!
I shouldn’t complain that the selection is geared more towards our continental cousins with salad stuff, cheeses and meats. The selection of cheese was very good. I like to have this after lunch or dinner. Guess what, none to be had, any meal, except breakfast.
If you like fresh fruit, you are in luck! A positive slant at last!! So it was watermelon for breakfast for me. Except the morning where there was none! Probably done to spite me. Plenty at lunch that day!!

It is at this point I would mention that the Cactus Mirage has two sister hotels in the resort and you are allowed to make use of their facilities including eating here (but tell reception first). One night after another less than inspiring dinner we visited the Cactus Fleur and wandered around the restaurant. The food was identical to the Mirage!! So, if like me, you were seeking an all inclusive escape at no cost, bad luck. They must do all the catering centrally!

At about 3pm in the corner of the pool by the table tennis and darts a lady appears and makes gozlemes. Very tasty and great with the Tuborg!

Apparently there is soup available at 11pm although I didn’t experience this. Sorry!

Another 50 or so steps down from the pool is the area next to the sea. I have avoided the use of the word beach because there isn’t one really. A small stretch of sand does exist but is festooned with sun loungers. Some of these are under canopy rather than umbrella and I must say I liked this from a protection point of view .

Best way to enter the water was from the small pier erected and this made a pleasant change from waddling in from the shore. You have the option to dive or jump in or take the steps.
For those energetic types there are the traditional holiday activities organised by the dynamic entertainment team. The same team do most of the evening entertainment. You will know when it starts as the boy and girls run around shouting “showtime”. a wee bit of pressure to attend but you will not miss much if you don’t go.

There was only one night when we were there that entertainment was imported, a troupe of young dancers doing some traditional Turkish stuff. It was an improvement.

The Cactus Mirage is a bit out of the way so nightlife and shopping is at a premium so a lot of people got the local bus into Yalikavak or, I suspect, Bodrum itself.

A few other observations, the water is not bottled, it comes from a dispenser, so keep your bottles that you buy for the flight out or take some other container. The bar would not give me bottled water, but I know for a fact that they do have them!

Towels are not part of AI so take your own. The hotel reception can sell you them if required for about 10 euros or the shop can next to pool area.

Being a muslim country the sink in the toilet in your room does not have a plug. If you have one and wonder why it does not fit this is because it is for the shower! The shower base is actually bigger than the sink and if you feel the urge to wash clothes, is actually better than the sink!!

So there you have it. For a three star hotel it is actually very good. You get what you pay for really. But for the cooked food and breakfast I would have rated this place much higher but the failings are so great I seriously considered giving this two star rating. However the standard of accommodation and staff saved the day here. And I enjoyed the exercise the steps provided. 100 from sea to room!

Footnote: the “world famous orange juice test” ™ . In my experience I have never been in a great hotel that had bad orange juice for breakfast. The two go hand in hand. Try it!

  • Stayed July 2009, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Cactus Mirage Family Club

  • Cactus Mirage Family Hotel
  • Cactus Mirage Family Yalikavak
Address: Tilkicik Koyu, Yalikavak, Turkey
Price range (per night):* 51 AUD - 103 AUD

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