My father paid for us to have a lovely chilled out all inclusive family holiday for 4 adults and 2 children, on arrival they showed us our rooms 1 standard & 1 family (both rooms were exactly the same) they tried to pack 2 adults and 2 children into the so called 'family room' but it was a standard double with two extra beds crammed in it which was extremely cramped & tiny, you couldnt even move around the beds to get to the equally tiny bathroom, so we complained and we were told there was nothing they could do as nothing else available! They were totally uninterested, so we refused to take such a room and eventually they found us a proper sized family room! Which we were grateful for however the manager made a point of saying they had given us a free upgrade!!! My father Paid alot of money to stay here and in no way lived up to our expectations. unfortunately Anatolian sky and the hotel manager were most unhelpful and did nothing about any of our complaints. We are such a quiet reserved family and the last thing we expected was to have to complain. There seems to me a huge misrepresentation of this hotel in the anatolian sky brochure and there descriptions are way off, this hotel is no way 4star, in fact it gets 5 stars in their brochure. It would be pushing it to get a 3 star in the real world!! The food was awful, butlins serve better and we found the staff to be quite nonchalant at times giving certain holiday makers preferential treatment, there was very limited wine available, actually it was just red or white!! With no option to buy a better quality, no ice creams for the kids either! Total shambles. The only staff we found friendly & helpful were the bar staff and the maids. The only good thing going for this hotel is the location it's stunning, it certainly was the saving grace of a totally disappointing & expensive holiday.
- Meri Hotel Oludeniz
