I booked this hotel from the UK having looked at the glorified photos on its website. How I was fooled with its ambience!!!! On my arrival at the reception, it was the only place that was just about colourful. I was shown a super deluxe room on the sixth floor. Be prepared to walk up as there is no lift at this hotel and hasn't been for the last six months. (still being renovated???). If they call these rooms super deluxe, I have a good chance of becoming prime minister!!! The super deluxe room was like a room in a backpackers hotel. There was a constant damp smell in the room and the hallways. The walls of the room were filthy and the shower room, well, no water pressure. Hot water was luke warm and when asked for a heater in the room as it was cold, they even required a fee for the use of a heater!!!! I explored the other floors to see if I could even remotely match the pictures on the website. However, a big "NO" "NO". Each floor was dark and gloomy and as I ran my finger against one of the walls, my finger turned black with dust which tells me that cleanliness at this hotel is way down the priority list. The carpet in the room was dirty and the bed, well, I've slept in a better hospital bed!!! I complained to the general manager, who looked as if he had just left school and he seemed to have the least interest in my concerns yet maintained that the hotel was a 3 star. I wouldn't give this hotel a 1 star. The only consellation I would give as far as this hotel is concerned, is the food. The food was excellent with a wide variety of veg and non-veg dishes. The staff at the front counter tried their best in helping, but it just wasn't working. I moved out of this hotel within 48 hours of arrival and vowed never to go back there again nor advise any traveller to do so. My advice is to spend a little bit more money on a 5 star hotel as there are a couple in the local area. This hotel is overpriced and you'll get nothing for your money.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC