We stayed here just one night before leaving Mumbai, as we had an early flight the following morning and the hotel is in relative proximity of the airport. We chose the Regency Hotel as it seemed to offer a rather high standard at a price well below that of the better known interntional hotels in the area.
However, in retrospect we are not sure whether it was worth the hassle to move from Colaba closer to the airport for our last night. The taxi drive took over 2.5 hours, partly because the hotel management's indications of how to get there were outdated or simply mistaken: they tell you it is opposite the Cinemagic Theatre when in fact it is nearby the CINEMAX, which cost us an additional 45-minute circle around the block. So probably we should have just taken an early morning taxi from our hotel in Colaba straight to the airport - no taxi driver can miss that!
Check-in procedures were efficient and the reception staff were helpful. The hotel's interior was nice, made from marble. Our room was very beautiful and equipped with AC and a plasma TV with cable movie channels. We found it a bit strange, however, that both the shower and the toilet are 100% see-through (walls made of glass) from the bedroom, which for some travellers may certainly feel uncomfortable, particularly if they are not an old married couple ;)
We might have given the hotel 'very good' rating, hadn't it been for a few details that just shouldn't be encountered in an establishment that tries to be a luxury hotel (at least it charges a luxury tax!): the complimentary water we were offered was supposedly filtered tab water filled into re-used plastic bottles, there was not enough toilet paper, no small towels for hand drying, the mini fridge did not work, and the fruit slices of the fruit salad we ordered from room service all had some black particles on them, indicating that they had been cut with a dirty knife and/or hands.
Try to get one without a transparent bathroom - we are not sure, however, if they exist.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC