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Taj Mahal Palace: Traveller Reviews

5.0 of 5
Apollo Bunder, Mumbai (Bombay) 400001, India
Hotel amenities
Taj Mahal Palace
Ranked #1 of 357 hotels in Mumbai (Bombay)
4.5 of 5 stars 983 Reviews
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983 reviews from our community

What travellers say about this hotel
  • Very good(22)
  • Best hotel(21)
  • Room service(18)
  • Sea view(17)
  • Heritage wing(13)
  • Breakfast buffet(9)
  • Pool area(8)
  • Dream come true(6)
  • Great food(6)
  • Gate way(5)
Traveller rating
    690
    202
    59
    15
    17
Only show reviews for Family (125) | Couples (298) | Business (303)
Date Rating
New York
Senior Contributor
32 reviews 32 reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
“One of the grandest hotels in the world”
5 of 5 stars Reviewed 11 February 2012

I had the great pleasure of spending a week at the Taj in January for a work event and must say that it was a first class experience from the moment I arrived. International flights can arrive very early in the morning so I had arranged for the room by paying for the prior night. Ryan from the sales office treated me and my group like family all the way through and handled our event beautifully.

But back to the hotel experience. Other reviewers are correct in saying that it's a dramatically different experience staying in the 'Palace' section of the hotel vs. the Tower...if possible, stay in the Palace. I was on the top floor and had a partial sea view room which is also preferable to the garden view. Top floor rooms don't have particularly high ceilings (lower floors are better for that) but they're very quiet and graciously appointed.

The service was top rate. Very friendly staff from reception (check in was handled in my room...very nice perk) to the restaurant staff who quickly remember your name. There's also a lovely pool (though get there early for good seats if you want a day of sun), and a nice spa/gym. While I was there, the hotel was hosting a fashion show which some guests were invited to...very nice touch.

The Palace/Sea View rooms a more expensive but really make the experience.

Room Tip: Club level rooms bring nice perks with them (free cocktails, tea, breakfast) and are on higher, quie...
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palo Alto, Ca
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“The Raj Lives”
5 of 5 stars Reviewed 11 February 2012

We stayed for one night and had booked in for a Tower room. However we were upgraded to a Palace suite with a magnificent view over the sea and the Gateway of India. Despite the road being just under the window, it was quiet and very comfortable - see my wife's blog for more - http://gallivantingisadora.blogspot.com/2012/02/mumbai-taj-mahal-palace-hotel.html

The service was outstanding and the staff went to great lengths to find (successfully!) my sun glasses that I had left in the bar when we arrived. They were very practical in their advice; for example, they did not try to push the expensively priced hotel car to go back to the airport, but told us how to get an air-conditioned taxi.

Room Tip: The view over the sea and Gateway of India is worth going for!
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jackor about Taj Mahal Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam
Senior Contributor
37 reviews 37 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“So good”
5 of 5 stars Reviewed 11 February 2012

I need to go back again and again. A snob? Yes, absolutely. Here I have the chance to be treated to the real thing a few days. From being taken into the Palace, to the room, and the sweet breakfast atmosphere to the last minutes before leaving, I happily enjoy being in one of the best hotels in the world.

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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london
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“luxurious oasis in the middle of a busy city”
5 of 5 stars Reviewed 9 February 2012

Stayed for 2 nights with my husband and 21 month old daughter recently - what a lovely hotel! We stayed in the tower deluxe room which had an amazing view of the Gateway of India, especially at sunrise (my daughter is an early riser!). The rooms were of high quality, though the honking horns could still be heard.
The entire hotel is beautifully decorated, and the pool area was also great fun, the spa was relaxing and reasonably priced, and the food was excellent, but note the restaurants are pretty pricey.
The best thing however, was how attentive and polite the staff were. Nothing was too much trouble and when my daughter fell asleep at the pool side restaurant, one staff member created a makeshift bed from chairs and pillows - she was welcomed everywhere and this made a big difference to our enjoyment as some top-end hotels can make you feel like you are being a nuisance for bringing a child. We hope to stay again, and would definitely recommend it!

Room Tip: if possible, go for the sea facing rooms - definitely worth it!
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Senior Contributor
36 reviews 36 reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“Everything it's made out to be and more.”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

This hotel is magnificent. The staff are all incredible and the level of service and attention to detail cannot be faulted. I was fortunate to be upgraded to one of the luxury suites which was the best hotel accommodation I have ever seen.

The location is excellent and my only regret is that I could only stay for one night.

I hope I get the opportunity to stay there again.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Taj Mahal Palace

  • Taj Mahal Palace Hotel
  • Hotel Taj Mahal Palace
  • Hotel Taj Mahal
  • The Taj Mahal Hotel
  • The Taj Mahal Palace Hotel
  • Taj Hotels
  • The Taj Hotel
  • Taj Palace Hotel
  • Taj Palace
Address: Apollo Bunder, Mumbai (Bombay) 400001, India
Price range (per night):* 217 AUD - 288 AUD

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Taj Mahal Palace
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