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Reviewed 8 January 2013

The Claridges is a lovely hotel - not too "stuck up", just the right level of service. We stayed 2 non consecutives nights and were upgraded on both occasions - the second time to the penthouse suite which was pure bliss although we unfortunately didn't have much time to enjoy it. Check in on both occasions was swift and hassle free. The Sevilla restaurant is well worth a visit - quaint little outdoor/indoor restaurant. The vodka cocktails at the bar are also delicious.

Our sincere thanks to the hotel management for the upgrades - much appreciated.

Date of stay: December 2012
  • Trip type: Travelled as a couple
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2  Thank Alice M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded 25 January 2013

Dear Guest,

Thank you for choosing to stay with us for the second time. Your words of appreciation is the biggest reward.

We are glad you loved dining at our award winning Mediterranean restaurant, Sevilla.

We look forward to welcoming you back.

Warm Regards,
Oliver C Martin
Regional General Manager

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Reviewed 8 January 2013

My family and I stayed at Claridges as the first leg of a tour of North India ......
4 adults and 4 children was quite challenging but I have to say I was nothing but impressed with the efficient manner of check in and the general service levels .We were here for 2 nights during which Suhani @ the travel desk made sure that any concern we had with logistics or questions regarding shopping,itinerary were handled with aplomb.In fact we checked out early the 3rd morning to get a very early train from New Delhi to Amritsar and she very kindly supplied complementary breakfast bags for the whole family which was a very kind thought and gesture as we had a 6 hr journey ahead of us .We even left the bulk of the luggage with them and picked up after out overnight sojourn in Amritsar.All in all I would have no hesitation in recommeding this hotel ....Its not the oberoi but we found it very competitive and full of an old world charm.....Would definately stay here again..............Only 2 mild downsides ...Dhaba restaurants was too expensive for what it was and wifi should have been complimentary......All in all a great choice ................

Date of stay: December 2012
  • Trip type: Travelled with family
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Thank Don594
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded 25 January 2013

Dear Guest,

Thank you for your generous comments regarding our staff, location and service and choosing to stay with us on your trip to India.

We wish you a comfortable and happy journey ahead.

We look forward to welcoming you back.

Warm Regards,
Oliver C Martin
Regional General Manager

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Reviewed 7 January 2013

We where twice in this hotel within two weeks. The staff was very friendly, the rooms clean and big. Breakfast was very good and the restaurants where really good. My only complain: wifi was not complementary. You can expect this from a hotel in this price class.

Favorite employee: Mustafa at the Dahba. He made us feel at home. Thank you!

Date of stay: January 2013
  • Trip type: Travelled with family
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    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Carlos L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded 25 January 2013

Dear Guest,

Thank you for the kind words of appreciation. We are glad that you had a comfortable stay.

We, at The Claridges aim at exceeding guest expectations and your acknowledgement is the biggest reward.

We look forward to welcoming you back to our hotel.

Warm Regards,
Oliver C Martin
Regional General Manager

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Reviewed 6 January 2013

This is a nice hotel, situated in a safe VIP area of New Delhi. We stayed there when the massive street protest broke out following the brutal gang rape, and there was police with road blocks in the whole area (making it tough to reach the hotel by vehicle).
The reception is nice, as is the small sitting are in front of Ye Old Bakery (which for Christmas had been decorated with real gingerbrad on ALL walls: amazing!).
Breakfast is very good; though it can get quite busy. Getting decaf was not an issue here.
The rooms are well-appointed, quite colonial. Ours smelled like a wine cellar (which I actually like); the second one smelled OK. There was a little fresh welcome cake (yummy) and some very special tea (fresh: very nice).
THe issue is the total lack of sound insulation, between the different rooms, and also between the rooms and the corridor. The latter is long straght and marble, without sound absorbing material. Combin that will ultra-thin and not-well-fitting doors and you understand that you hear every sfaff member and guest, especially if they have a roller suitcase, or talk. Worst are the door bells: these are so loud. I got up three times during the night because a door bell was rung a few rooms away and it sounded like it was ours. Needless to say that we did not sleep well in such nice surroundings.

Room tip: The issue is finding a quiet one to rest: not sure if they have those!
Date of stay: December 2012
  • Trip type: Travelled with family
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    • Cleanliness
2  Thank Sablod
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded 25 January 2013

Dear Guest,

Thank you for choosing to stay with us and appreciating our service and location.

We apologies for the inconvenience caused, however, would like to mention that our hotel is undergoing renovation and soon will boast a fresh look, yet maintaining its colonial charm.

Warm Regards,
Oliver C Martin
Regional General Manager

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Reviewed 4 January 2013

The hotel is located in one of the top-adresses in New Delhi. If you stay here you can breathe the charm of forgotten times in India, when style was rather an attitude and not measured by the size of ones bank account. Excellent Dhaba and chinese restaurant.

Date of stay: October 2012
  • Trip type: Travelled solo
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3  Thank ctmber
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded 5 January 2013

Dear Guest,

Thank you for staying with us and the positive comments about our hotel locations and services. We are glad to have met your expectations.

Warm Regards,
Oliver C Martin
Regional General Manager

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