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Hotel Cartel Palace: Traveller Reviews

8A/49, W.E.A, Channa Market | Karol Bagh, New Delhi 110005, India
Hotel amenities
Hotel Cartel Palace
Ranked #389 of 530 hotels in New Delhi
3.0 of 5 stars 11 Reviews
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11 reviews from our community

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Singapore
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“Only if you have no where else to go for the night”
3 of 5 stars Reviewed 24 February 2010

Let's start with the bad:

1.We informed them that we''ll reach late as we are having our visa done on arrival, and yet the airport pick up left without us! We had to get a prepaid taxi instead and at the hotel, they INSISTED we pay the full price of the airport transfer which is totally ridiculous. We compromised on paying for the parking charges.

2. Rooms are totally not sound proof, if you want to rest in the room during the day, forget about it, there are renovations work done perpetually the whole day. It's loud.

3. The sheets has stains on them which made them look kind of yucky.

4. We requested for a big bed but ended up with twin sharing.

5. Access cards do not work, ask them to open your door for you instead.

6. The hot water supply in some rooms are non-existent.

7. I left my baggage with them and left for Jaipur/Agra, when I returned and asked for it, it took them forever to find it. I had to look for it myself! It was as though they misplaced it! Not to mention that they would only give you an AC controller only if you ask for it, if otherwise, they'll try to save the AC electricity money.

Now for the good:

1. Rooms are decently furnished and the TVs has lots of channels including StarWorld and WB.

2. Security guard will always open the door for you.

3. Reasonably close to Rajendra Place metro station, about 15 minute walk, while Karol Bagh shopping district is also a 15 minute walk away.

4. Wifi is free. :)

  • Stayed February 2010, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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hamburg
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Okay, but...”
3 of 5 stars Reviewed 15 February 2010

The Hotel was okay (in comparison to the rest of the country), but there is alway a dubious guy hanging around offering you sightseeing-trips through the city an through the area around. When you just ask the Hotel-stuff for a Taxi or a recomendation for a restaurant etc., they call this crazy guy to manage "everything". This means, HE wants to arrange your hole stay in India. He tried to be handsome, but was extremly unpleasant. It really felt like "Tourism-Mafia". When he was approaching the Hotel, the hole (nice) Hotel-stuff was suddenly unable to speak/understand any English anymore (which they could before)!? This guy wanted us to pay the Hotel-Check-Out-Bill the day before leaving the Hotel. The worst guy during our 3,5-weeks-stay in India. Beware of this guy!

  • Stayed January 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask consul73 about Hotel Cartel Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Hotel Cartel Palace is a great affordable option in Delhi!”
5 of 5 stars Reviewed 7 February 2010

I had a pleasant and hassle-free stay at the immaculate Hotel Cartel Palace. Very friendly and helpful staff. Good bathroom and linens. Quiet and modern with an excellent rooftop restaurant. A real bargain!

  • Stayed January 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CaliforniaAnna about Hotel Cartel Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
1 review
“terrible experience”
1 of 5 stars Reviewed 25 January 2010

Horrible hotel. There was no room heater/heating system when it was 5 degrre C. Toilet was stinking, could not sleep because of the smell during night (and of course becuase of the cold too).

The most irritating/annoying part is the management showed complete indifference because they already got the money and know a tourist can not do much and most people will not read any review before booking.

  • Stayed January 2010
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask bubai123 about Hotel Cartel Palace
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“Gute Ausgangsbasis für Indien-Trips. Sauber.”
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1
person found this review helpful
Google Translation

  • Stayed November 2009, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask chobbert about Hotel Cartel Palace
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Additional Information about Hotel Cartel Palace

8A/49, W.E.A, Channa Market | Karol Bagh, New Delhi 110005, India
Price range (per night):* 29 AUD - 43 AUD

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