Ok i stayed in worst places than this, but i don't need a great tv screen if i don't have a shower working but only a bucket with water! basic hotel like a cheap hostel , food is ok, don't waste your time with the guy that picks you up to bring you in one of the fake turist office (THERE IS A REAL ONE where teh hop on hop off bus departs check google, ho ho service),

and ... karol bagh is schocking at night if this is the fisrt time you' re in delhi i'll recommend less central areas of delhi to stay in....

Stayed here with husband and parents for ~10 days. I can't comment on the rates since we had a discount, but overall it seemed fair value for money. The rooms range from small to big; ours had space for a desk and a small glass table. Beds were pretty comfortable and had mattresses & comforters- some Delhi hotels have hard beds and blankets, which I really don't like. Service was friendly. AC, hot water, wi-fi are all included and worked efficiently. Room service was efficient as well and all food items good- though be sure to spell out order very carefully as they can get the order wrong on occasion. The location is Karol Bagh and not very glamorous at all - rubble right outside the hotel doors, however, it is ~10 minutes from the Rajendra Place metro (Pusa Road) and also from Ajmal Khan Road, the hub of the KB market. You can contract a car/driver from the hotel if you want to travel further distances. Overall, good value for money if you want a safe and inexpensive base to explore Delhi from.

We decided to stay at Hotel Cartel Palace because of it's close proximity to Karol Bagh as one of our main reasons for visitng Delhi was wedding shopping. The location is great - it's a short 5-7 minute walk to Ajmal Khan Road and also the lovely Alpha Gardens restaurant where we had dinner most nights (great food and reasonably priced). We had no issues with the rooms themselves, apart from the fact that the key cards are absolutely useless and you have to keep going up and down the stairs to reception every time you want to access your room. The rooms and bathroom are clean and we (appeared) to have unlimited hot water. This is a big deal when staying in hotels in India as some hotels cut out after 5 minutes in the shower! But the service at Hotel Cartel is absolutely shocking. Customer service is non-exsistent. They have about 10 different "managers" who have no idea what's what. We didn't rely on these guys to do anything for us - we booked all our tours and couriers and travel by ourselves just by talking to taxi drivers on the street and locals and the lovely people in the various different saree shops where we did our shopping. It says buffet breakfast but really, their breakfast consists of cold tawa-fried white bread and cold fried eggs (they do not appear to have a kitchen in the hotel itself so all the food comes from outside) with the most disgusting chai (tea) to be had in all of India. We gave up after a couple of days and found a few nice places to eat near the market area. The simplest things like ordering a bottle of Coke or asking for a heater takes about 1.5 days to action. All in all, it's okay if you're just sleeping there for one or two nights but if you're staying for a week like we did then I would definitely not recommend. It was our first time in Delhi and I would find somewhere else next time.

the service was excellant especially the manager VICKY who helped with car hire and anything else we required. the location is very central for shopping, trains and airport