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Hotel Pearl Plaza: Traveller Reviews

2348 / 2350, Raj Guru Road | Chuna Mandi, Pahar Ganj, New Delhi 110055, India
Hotel amenities
Hotel Pearl Plaza
Ranked #312 of 530 hotels in New Delhi
3.0 of 5 stars 31 Reviews
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31 reviews from our community

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Traveller rating
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Miami Beach, Florida
Top Contributor
50 reviews 50 reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Walking distance to all”
4 of 5 stars Reviewed 19 October 2011

If your looking for a safe place to leave your bags and sleep at night THIS IS IT!!! The Pearl Plaza is walking distances to ATMs, restaurants, bars and the market. Your given a nice strong lock to lock your room.

We had one room with 2 twin sized beds for 900 rupees (around $19.00). We had to call down for hot water and it was available within 15 minutes. The bathroom had a western toilet, they supplied toilet paper but no other toiletries. Bring toilet paper not available in most public Indian bathrooms.

I stayed in 5 different hotels in India if your fussy about your pillow bring one-they all seemed to hard. Another common thing I saw was stained but clean sheets. Room also had ceiling fan & A/C

Remember to lock your door! If you order room service they will knock & walk in at the same time-instead of waiting for you to open the door.

Enjoy!!

Room Tip: Dehli is so noise with it's endless honking....don't get a room on the lobby level.
See more room tips
  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tallinn, Estonia
Senior Contributor
45 reviews 45 reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
“Dirty, no hot water and overpriced”
1 of 5 stars Reviewed 29 August 2011

Stayed in Pearl Plaza in February 2011 for 3 nights while in Delhi. I travel a lot and frequently stay in hostels and budget accommodation - but this hotel is one of the worst experiences so far.
We arrived in Delhi early at night (about 2 am) and hotel´s driver met us at the airport. That was a very nice beginning. Upon arrival at hotel we found staff sleeping on the floor at the so-called lobby. It hardly looked the same lobby that´s shown on their web-site. But that was still OK, no worries. The problem was the room.
Our room was spacious and looked well-furnished (LCD TV on the wall, nice bed-covers). But it was extremely dirty. It was definitely not cleaned for longer period of time - including after previous guest. There were rolls of dust on the floor, the toilet bowl was stained with somebody´s pee with yellow liquid inside, the shower dripped, there was dirty paper on the WC floor, trash-bin was still full of trash etc. We checked the bed-linen and these were very dirty and stained, there was hair on the sheets - the linen looked like it was used and left unwashed. We complained the hotel staff about the problems with the rooms and politely asked to clean the room or give us another one. They were sleepy and didn´t bother too much, promising to clean in the morning. We demanded the manager (I guess he was the manager - he was the one in reception) to check the room and after that one guy cleaned the room. We asked for new sheets as well and were firstly said there´re no clean ones in the hotel. Finally the found some new bed-clothing - but it didn´t look promising as well. Finally we slept all three nights fully dressed. And all this happened in the middle of the nights - we haven´t slept for more than 24 hours and were expecting nice rest before exploring the city.
After getting our room cleaned we planned to take a shower - but no hot water was provided. Staff said it was due to late hours - but there was never any drop of hot water during our stay - was only cold and ice-cold. So we just showered in cold water.
The room itself was very cold. I know that in February nights in Delhi are not warmest ones and we were prepared with warm underclothing and wool socks - but this was just too cold, like staying outside. I understand that there could not be heating in India - but there were no warm blankets as well. There were only two thin ones and we were said they don´t have additional ones to give us. They didn´t clean the room any more during our stay and we had to ask the reception even a roll of toilet paper.
The breakfast was served in our room - we had omelette, tea and toast for breakfast.
We liked the neighbourhood - it was crazy and noisy and smelly - but it was fun and very Indian. There´re small markets near the hotel were one could buy snacks and drinks. A money-changer was right opposite the hotel. There´s a short walk / even more short drive from the hotel to the railway station. Don´t ask the hotel to arrange a railway station drop-off for you - the price is absolutely unfair. We asked the staff if we could find a rickshaw at 5AM and were suggested to take a taxi as there could be shortage of rickshaws at that time. So we asked for a taxi - but received a hotel driver for horrific price. As we were really tired of arguing and were in a hurry to catch our train we used the service. Actually there were plenty of rickshaws on the street.

In general that was very bad hotel experience. We were really considering moving to another place - but we booked through HotelClub and the full fare was pre-paid. This was the first time ever I considered changing a hotel.

I would be satisfied if I paid 10-15 USD for night. We paid 42. And that was a real rip-off for the quality received - a dirty room without hot water. Totally overpriced.

  • Stayed February 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“The cleanliness and comfort of the room”
5 of 5 stars Reviewed 24 May 2011

I love this place so much. Yes, maybe if you don't like noise, or a club feel, then no, you won't like it. Same if you don't like current music. I've been going here since I was little, I love the food, and the place itself. Definetely a must see for teen and young adults. Good service.. a littly pricy, but worth it.pleasure to be there

  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice location, Friendly & reliable staff”
5 of 5 stars Reviewed 3 March 2011

Stayed in this hotel with family for 3 days. We made a booking for double bed room via e-mail & got their confirmation, but surprisingly they provided us with a large family room on arrival, as double bed room was not available on that day. Rooms were clean enough. Thanx to Mr. Tegchand, the courteous manager of the hotel. He was always available for service. Location is good, within 5-10 minutes walk from RK Mission marg Metro station. It is situated in Paharganj, but not in the busy market area, so quiet place to stay. Restaurant is on the roof top of the hotel, room service is available. We traveled with our 3 yr old son, and foods were made as per our order. We had to catch the early morning train for Agra from N Delhi station. Location proved to be very helpful, as it takes 5-10 minutes by rickshaw to reach the station. We hired the car from the hotel at very competitive rate for Delhi sight seeing. By mistake I left my purse to the car, and even didn't notice it. Got a call from the driver & he returned it intact. Really helpful & reliable staff. Surely will stay in this hotel during my next trip to New Delhi. Room Rates were on little bit of higher side, but really it is value for money.

  • Stayed February 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“fairly basic but clean and comfortable”
3 of 5 stars Reviewed 28 January 2011

Staff were helpful. Situated just off Main Market in New Delhi. Don' t let the title 'market' fool you into thinking there will be lots of things to buy as it's mainly food and essentials. The hotel is good value. Breakfast is served to your room but there is a restaurant just next door.

  • Stayed January 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Pearl Plaza

2348 / 2350, Raj Guru Road | Chuna Mandi, Pahar Ganj, New Delhi 110055, India
Price range (per night):* 26 AUD - 43 AUD

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