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Hotel Thilanka: Traveller Reviews

3.0 of 5
No 03 Sangamitta Mawatha, Kandy 20000, Sri Lanka
Hotel amenities
Hotel Thilanka
Ranked #19 of 34 hotels in Kandy
3.5 of 5 stars 146 Reviews
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146 reviews from our community

What travellers say about this hotel
  • Sri lankan(6)
  • Very good(4)
  • Ground floor(4)
  • Great view(3)
  • Buffet breakfast(3)
Traveller rating
    17
    58
    40
    18
    13
Only show reviews for Family (38) | Couples (61) | Business (0)
Date Rating
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Needs some care”
3 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Great setting overlooking the lake and Kandy proper. But all of the basic operations are in need of "spiffing up". Electrical outlets inoperable, elevator spasmodic, room thermostat hanging out of wall, wi-fi hard to get on and only available at restaurant, pool area unkempt, etc. Just sort of run down at the heels and shabby. Some might think this is quaint and just normal for the country, but with just a bit of better management attention it could be so much better.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Conmassey about Hotel Thilanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
“Great views of Candy”
4 of 5 stars Reviewed 19 January 2012

The hotel and pool have great views of Candy. It does seem to attract a lot of tour groups and beware of getting to breakfast after a big group of European tourists have descended. The staff were very slow at replenishing the food.
Rooms were spacious with nice balconies and good bathrooms. Lots of monkeys about, they come into the room and grab food if you leave the balcony windows open...

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask missbloggs about Hotel Thilanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Best Hotel we stayed in on our tour!”
5 of 5 stars Reviewed 10 January 2012

From our first step into this hotel we were make to feel like honoured guests. A welcome drink and hot flanels to clean ourselves we were then escorted to our rooms. Huge rooms stylishly decorated and a strong warning about keeping your balcony doors shut to keep the monkeys out. Good advise as the monkeys were quickly down to investigate the new guests! The bathroom was a bit tired but very clean. The buffet food for dinner and breakfast was lovely and enough variety to suite all tastes. Good attentive restaurant staff and the music from the live band was great and really made our night. Good laughs and jokes with all around such a happy visit. For being in the town and so close to the temple of the tooth, the pool was lovely and it felt rural and relaxing with the lovely woodland right next to the hotel and views of the lake. We were only there one night and wished we could have stayed longer. For what the charge this place is real value for money.

Room Tip: get a room with a balcony over looking the lake.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Carolynontour about Hotel Thilanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, UK
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“Probably the best hotel we stayed at in Sri Lanka”
4 of 5 stars Reviewed 5 January 2012

Am pretty surprised by some of the negative reviews about this hotel, we loved it!
Spent 2 nights here, it cost around USD$135 p night in at Xmas peak season, and would have to say they were the most comfortable nights of the trip.

The good: Large, spacious, modern, clean and comfortable rooms and bed (all of which was rare in SL). It has magnificent views over Kandy (ask for a lake view). There's a nice pool and the food was very good both at dinner and breakfast. The Xmas Eve Dinner was great as was all the food there, the outdoor/indoor restaurant ambience was good and we felt very well looked after by the great staff. We also went to the Ayurvedic Spa and had a massage, herbal steam bath and oil bath which was a great way to relax for 90 mins.

The bad: Other than the shower leaking onto the bathroom floor and having to lock your patio door too keep the monkeys out - not much!

Overall: A very comfortable hotel with a pleasant charm about it in a good central hill-side location for Kandy. Don't think you will go too far wrong here, really enjoyed it.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Room_204 about Hotel Thilanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagpur, India
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Cheap hotel with terrible service”
2 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

This hotel has very good location opposite lake. View from the room is very pleasant. Unfortunately management has failed to capitalize on this. Rooms decor is average, ac dosent works well. Things r very old fashioned in it. Room service is terrible - dont expect anything will be delivered to your room. Food quality is poor and there is almost nothing for d vegetarians. We had seen pork served to a vegetarian couple, staff wasn't sorry for that.
On top of that they were so reluctant to accept their mistake and even offered leftovers. This only shows what the staff thinks about their customers.
we were even told to keep all doors and windows closed from monkeys! I was afraid who else lives there.
i wouldn't suggest this hotel to anyone. Even other budgetly hotels are far better.

  • Stayed October 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Hotel Thilanka

  • Thilanka Hotel Kandy
  • Thilanka Hotel
Address: No 03 Sangamitta Mawatha, Kandy 20000, Sri Lanka
Price range (per night):* 100 AUD - 126 AUD

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