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Swiss Residence: Traveller Reviews

3.0 of 5
No. 23, Bahirawakanda, Kandy, Kandy, Sri Lanka
Hotel amenities
Swiss Residence
Ranked #28 of 34 hotels in Kandy
3.0 of 5 stars 55 Reviews
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55 reviews from our community

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Traveller rating
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Date Rating
New Delhi, India
Top Contributor
70 reviews 70 reviews
Reviews in 20 cities Reviews in 20 cities
55 helpful votes 55 helpful votes
“Wonderful old world charm”
5 of 5 stars Reviewed 11 February 2012

This is an exepsive hotel, and you get what you have paid for. Location is fantastic - right by the lake. The rooms are really big (huge), the furnishings excellent, and the whole place looks as if it has not changed since colonial times. Except for the bathrooms, which are absolutely up-to-date. Some minor problems with the hot water due to the solar system, but this was always immediately fixed. Food is unispiring though and drinks astronomically expensive - but maybe this was because we were there at New Year's Eve.
Highly recommended. If you are willing to spend the money, this is the place to stay in Kandy.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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hobo(ish)
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great views, basic hotel with a nice atmosphere. However if you can't/won't face a bit of a hilly walk don't stay here”
4 of 5 stars Reviewed 9 February 2012

I really loved this hotel. Its a little more basic than many hotels I stay in.

The hotel is located on a hill above Kandy, next to the big Bhudda statue. It cost max 200rupees to get an auto up or down, depending on your ability to haggle. Alternatively its a pleasent enough walk certainly on the way down and at least once you should visit the Bhudda statue. I've also had auto drivers stop and offer me a ride up/down the hill as their heading that way (Sri Lankian hospitality is that good, although you will feel obliged to give them something, one even tried to refuse the tip).

Staff were excellent. Food good.Has a pool. Overall a little dated but views looking out at the hills and the bhudda as you shower. Might not be the prettiest hotel but certain one you'll have good memories of, if you place character above another bland 4/5*. Clean comfortable and for someone who spends too many nights in hotels nice to be somewhere where the staff are genuinely friendly and views out over the mountains and the bhudda.

Staff where excellent in terms of willingness to help and going that extra mile at times things took a while to actually happen, for example I think they keep the pool towels in the city center as it takes a while to arrive but always arrives with a smile.

Read the reviews this a marmite hotel if you its kind of traveller you'll love it. Certainly shouldn't be as far down the ranking for Kandy as it is

  • Stayed August 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Good Place”
3 of 5 stars Reviewed 4 February 2012

Overall, I would say it was a good place to stay. Sadly tripadvisor doesnt allow a good rating. (After average we directly have very good). The hotel has good friendly staff. It has a steep slope to climb, in order to reach the reception area. The hotel staff though helped the aged within our group with a vehicle to negotiate this. We were not too pleased with the ambiance. Rooms were clean. Meals offered had a good spread.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
“A relaxing experience!”
4 of 5 stars Reviewed 25 January 2012

A beautiful place with a spectacular view! I don't know whether I'd credit the hotel or the city itself but the hotel has got a great view of a nearby lake surrounded by greenery and mountains - it couldn't get more scenic! If you're looking for peace and tranquility - this is one place I'd strongly recommend you to consider. Very helpful staff, good room service, nice clean big rooms, comfortable beds and breathtaking views from the room! Internet was charged at a nominal fee and even then the speed was below average but thats ok, I guess. Like I said, not a place for business. Somewhat away from the main city so transportation will be a problem, but the hotel staff is very kind in arranging alternative means of commuting. The buffet was nice. I reached on time for it and yet they had cleared the spread but after requesting the staff, they were kind enough to bring me what I wanted from the kitchen and served me like a king! If you're on holiday - you dont want to miss this place but if you're on business and have no transport - you better miss this place!

Room Tip: Go for a higher floor - higher the better!
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  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice place to stay”
3 of 5 stars Reviewed 24 January 2012

This place was very nice to stay but it was too far fromt he city centre. It took us almost an hr and hour to find this place. The day we reached was Christmas eve and the restaurent had onyl a buffet which costed 1000 LKR and as we wanted an alacarte menu, they denied to provide us with one. They asked us to use the buffet as it was almost 9.30pm. After much explanation, the manager decided to open us a few dishes from the buffet for us to eat. This was a little embarressing butt he food was good so we did not bother to feedback.

Room Tip: Too far from city centre
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  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Swiss Residence

  • Swiss Residence Kandy
Address: No. 23, Bahirawakanda, Kandy, Kandy, Sri Lanka
Price range (per night):* 97 AUD - 198 AUD

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