We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Hotel Suisse: Traveller Reviews

3.0 of 5
30 Sangarajah Mawatha, Kandy, Sri Lanka
Hotel amenities
Hotel Suisse
Ranked #14 of 34 hotels in Kandy
3.5 of 5 stars 145 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

145 reviews from our community

What travellers say about this hotel
  • Sri Lanka(7)
  • Very good(3)
  • Dining room(3)
Traveller rating
    16
    66
    38
    10
    15
Only show reviews for Family (23) | Couples (57) | Business (7)
Date Rating
Karachi, Pakistan
Senior Contributor
31 reviews 31 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“A few minor issues but generally comfortable”
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

We got a refreshing pink guava juice on our arrival. The staff were friendly and always helpful. (Though one of the bellboys was overly friendly in a sycophantic way, didn't really listen when we asked him to wait before entering the room to collect our luggage when we were about to leave, and made it rather evident that the tip he got was below his expectation.)

The room was clean and comfortable (even though it was quite cold and wet outdoors). However, the fridge (minibar) did not work and the flush in the bathroom kept getting stuck.

They were a little stingy with the toiletries (a single small bottle of shampoo, shower gel etc for two persons over two nights) but the conditioner was the best I've used in a hotel.

Wi-Fi is free and meant to be available in the bar area only, but we managed to get good enough signal strength in our room.

This hotel is situated on the lake on the side opposite to the Temple of the Tooth Relic. However the road outside the hotel is a main road with two way-traffic and is dark at night. This made it difficult to go out for dinner (particularly since it rained throughout our stay), so we had the set course dinner the first night. The meal was beautifully presented with four generously-sized courses, though the grilled fish was very dry. (However, this seemed to be a problem throughout Sri Lanka and the Maldives. Tuna and seer fish do not seem to grill well.) The restaurant was spacious but a little too dimly-lit at night, the table decorations were a little dated and gaudy and the wooden floor mad a lot of noise when the staff walked briskly over it. The serving staff were very friendly and efficient though, and breakfast was very good both days. (The banana bread and Danish pastries were particularly good, and I liked the fact that you could get pineapple, papaya or guava freshly squeezed into juice.)

On the whole, a good place to stay.

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
See 2 more reviews by mreza for Kandy
Ask mreza about Hotel Suisse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Great hotel, on the lake”
5 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

One of the oldest hotels in Kandy a short walk or tuk tuk ride from the centre. Good large rooms with balconies, very comfortable, everything worked. Vast restaurant with buffets, on-site taxi service offered, couldn't really fault it.

Room Tip: Those at the front will have a lake view
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Polothecat about Hotel Suisse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Colonial style Hotel”
5 of 5 stars Reviewed 2 January 2012

We were fortunate enough to stay in this beautiful hotel which had old world charm.Rooms were spacious ,airy and very well maintained. Staff was courtious and efficient. I think this hotel probably has best location---- its walking distance from Famous temple of tooth relic and hotel is facing lake which makes much easier should you decide to go for walks in morning/evening.

Room Tip: ask for room facing lake
See more room tips
  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Caspru about Hotel Suisse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, India
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Old Colonial Style Hotel”
4 of 5 stars Reviewed 14 December 2011
1
person found this review helpful

The Hotel is situated just across the lake in central Kandy. If you stay in the old wing the rooms are really big. The colonial decor has a charm of its own. Good value for money. Friendly staff and comfortable rooms. The food is reasonably good.The only problem was no wi-fi in the rooms, so if you use internet you will have to take your laptop to the lounge bar to get wi-fi.

Overall a decent place.

Room Tip: Choose a room in the old wing to get really spacious rooms.
See more room tips
  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask golfguroo about Hotel Suisse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Stay away”
3 of 5 stars Reviewed 19 November 2011

I just been there and the hotel is ok while the city is not; you can stay in other cities which much better

  • Stayed September 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bahar973 about Hotel Suisse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hotel Suisse also viewed

Chaaya Citadel Kandy
4 of 5 stars 333 Reviews
Kandy, Kandy District
Show Prices ABS:HotelCheckRates-d797403?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Amaya Hills
4 of 5 stars 321 Reviews
Kandy, Kandy District
Show Prices ABS:HotelCheckRates-d480276?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Queen\
3 of 5 stars 165 Reviews
Kandy, Kandy District
Show Prices ABS:HotelCheckRates-d455946?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 34 hotels in Kandy, ranked by popularity »

Been to Hotel Suisse? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Suisse

30 Sangarajah Mawatha, Kandy, Sri Lanka
Price range (per night):* 92 AUD - 161 AUD

Owners: What's your side of the story?

If you own or manage Hotel Suisse, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Suisse
Show the lowest price for this hotel (from our partners)
Show Prices