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SUMAQ Machu Picchu Hotel: Traveller Reviews

4.0 of 5
Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes Lim18, Peru
Hotel amenities
SUMAQ Machu Picchu Hotel
4.5 of 5 stars 347 Reviews
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347 reviews from our community

What travellers say about this hotel
  • Train station(18)
  • Sanctuary Lodge(7)
  • Very good(7)
  • Next morning(6)
  • Pisco Sour(5)
  • Bus stop(5)
  • Clean and comfortable(4)
  • Tour group(3)
  • Urubamba river(3)
  • Inca Trail(3)
Traveller rating
    287
    37
    16
    5
    2
Only show reviews for Family (73) | Couples (171) | Business (3)
Date Rating
Nantucket, Massachusetts
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Great service”
5 of 5 stars Reviewed 9 February 2012

We only stayed one night, but the experience was excellent. The staff really bent over backwards to meet our needs. Being vegetarians, it is not easy sometimes to travel in some parts of the world, but the fine restaurant at the Sumaq really tried to accomodate us.

  • Stayed April 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask acklinks about SUMAQ Machu Picchu Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Pampered”
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

My husband and I traveled to Macchu picchu for our 20th wedding anniversary and booked several nights at the Sumaq. We were definitely pampered during our stay... We had high tea each afternoon, and the meals at the hotel were phenomenal. Each meal was prepared with a gourmet's touch. The rooms were also very comfortable and roomy. Very helpful and professional who addresses each question we had. This was a luxurious treat after hiking the inca trail.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Segopup about SUMAQ Machu Picchu Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scranton, PA
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
“Excellent, convenient choice”
4 of 5 stars Reviewed 30 January 2012

The hotel is well-located, with the bus to Machu Picchu stopping just outside the door, the river running fast and beautiful across the street, and an easy walk to shopping and restaurants in town.

I had single accommodations, and my room was large and well-appointed. I had a view of the jungle rather than the river, but there are plenty of lovely places within the hotel to sit and look at the river.

The food was good. The toiletries were special.

I have not a single complaint.

  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask merlinandme about SUMAQ Machu Picchu Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morristown, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice Stay”
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

We stayed at Sumaq one night before seeing Machu Picchu. Room on river has excellent view of the roaring river. We picked this hotel only because other nice hotels were already booked. After paying $450/night we didn't want to have to get two rooms for ourselves and our teenage daughters. They told us there was a two person max since our daughters were older than 12. We told them we would manage, and thankfully, they let us. To our delight, the room was huge, with plenty of room and the beds were queen size, so one night was no problem and worth it to stay in one room. Breakfast and dinner were included, although drinks at dinner were expensive. There was live music during dinner and that was a nice surprise. The spa was a disappointment, it was closed, except for getting my massage, the steam room was broken, and the massage was not worth it. I wonder if she even had any masseuse training. They did let me take a shower in there the next day after we had checked out, which was nice of them. A plus is that it is very close to the bus to Machu Picchu and they will hold a spot for you at whatever time you request, so you can sleep later. It is the only hotel that the bus stops if requested on the way to and from Machu Picchu. We got on the fourth bus up and passed the hotel at 5:45. It was nice to go to Machu Picchu early before the crowds. There isn't much of a sunrise at the top though. The hotel was clean and feels new. They give you a welcome drink when you arrive and free Pisco Sours at happy hour.

Room Tip: Get one on the river, we were on the third floor and it was quiet.
See more room tips
  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Anna2349 about SUMAQ Machu Picchu Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“The Best Choice in Aqua Calientes”
5 of 5 stars Reviewed 28 January 2012

The previous reviews are spot on. Service was perfect and the included dinner and breakfast were wonderful. The room was on the small size and nothing too special (except for the fabulous view of the flowing river out front), but perfectly comfortable. My wife injured her ankle while hiking at Machu Picchu and needed to be seen by a doctor at the hotel that evening and following morning. The hotel staff was very attentive and offered no resistance at all in granting us "as late as we needed" checkout. I would definitely recommend the Sumaq to other travelers.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ChicagoGuide about SUMAQ Machu Picchu Hotel
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Additional Information about SUMAQ Machu Picchu Hotel

  • Sumaq Hotel Machu Picchu
  • Sumaq Machu Picchu
Address: Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes Lim18, Peru
Price range (per night):* 446 AUD - 675 AUD

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