located in the old town, just a short walk away from one of the main trading domes. unlike other hotels that I stayed at in uzbekistan or similar types of cities, I found the hotel extremely easy to find, despite it not being directly on a main street in the old city. no need to worry about remembering which side streets to turn onto while navigating from the trading dome. it's true that the walk from the trading dome to hotel isn't lit at night, but it's literally a straight shot. easy remedy is traveling with a flashlight (which I saw several other tourists doing throughout the city since the old city is just generally not well lit at night). this is the only hotel on my trip for which I had no issues with water, electricity and internet. obviously when those types of issues arise, often a hotel may have little control over remedying the issue, limited knowledge that a shutoff is going to occur and limited information as to when things will be up and running again. so if this happens to you on your trip to the area, just try to be patient and understanding and make the best of things.
it was a nice surprise that they had free wifi throughout the hotel - connection was good enough to make clear calls on skype, etc. the breakfast was definitely the best that i saw on my trip (and far better than what you see in the U.S. for a free breakfast at a hotel) - large spread and delicious food, with a variety of fresh fruits. it seemed like the hotel had a very good reputation around the city. the staff was very good about giving recommendations for restaurants, shopping and just general directions around the old town. they had great attention for detail, were very friendly and great to talk with. they noticed that it was my birthday one of the nights I was staying there, and when I came back from dinner they surprised me with a birthday song and birthday card. very sweet and thoughtful!
i thought the room was lovely and very clean. beautiful detail throughout the hotel. the room had a working mini-fridge, with a stocked mini-bar (pretty reasonably prices). only about half the hotels i stayed in in uzbekistan had working mini-fridges in the room, and none of the others had stocked mini-bars (though some of them claimed to). the bathroom in my room was spacious and had a full bathtub, rather than just being a makeshift shower stall as in some other hotels. i don't think the stairs were any more than I saw in other hotels. unless you are staying in large modern hotels, you really just aren't going to be seeing elevators on your trip to the area. generally in my hotels on my trip, my room was on the second floor (stairs) and only in tashkent did my hotel have an elevator. in any case, they were helpful with luggage and everything. overall, i thought this was a charming, high quality hotel and would recommend it without reservations.
i booked the hotel and transfers to airport/train station through a travel agency (advantour) in advance, so can't really comment on relative prices or other options in bukhara. relative to other hotels that I stayed at during my trip to uzbekistan, this was definitely my favourite. I would also say that it generally stands out from my other traveling.
btw, bukhara has lots of mosquitoes. didn't have any problems with them in my room at the hotel. just plan accordingly if you are going to travel there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC