I'm not a sourface or hypercrytical but how anybody could put a 10 to this crap.
We've been living in Thailand (Phuket) for over 2 yrs & travelling a lot (paying 300-5500 bt a night) & this is the only hotel I hated!
We booked Cabana for my birthday & what a disappointment!Absolutely not worth the money, even the promo price is way too big for the quality (actually no quality) we got.
And they are cheaters! They asked an extra 1000 baht on reception saying that the room we'd booked was single knowing we had nothing to do but pay.
And that's only the beginning. Of course no smiles,no help with our bags offered.Reception girl - rude.
The room looks like a 1000-1500 bt one with black spots on the walls,arm-chairs,dust&dirt old-fashioned TV,ugly,small&outdated bathroom and low quality bathing staff, faded towels.
The pool is not blue as on the website but green since it has not been properly cleaned for ages so that the tiles on the pool floor were covered with algae!
The filter bars around the pool are yellow since they seem to have never been changed either.
The sunchairs are of different color (!) and worn out and dirty. They don't even care to simply paint them same color (it's so cheap!) or at least separate them to brown and black and put on other sides of the pool. The area is quite dirty.
The staff. Once the pool man saw a hint of rain he told us to get out of the pool.One guy promised him to get out in 5 min as soon as his wife brings him the towel, but the pool man started splashing chemicals into the water right by the man not minding he was still there.
The pool is oficially open till 7 p.m.and it was about 6 p.m.
The territory hasn't seen either a gardener or a cleaner for a long time. Trees not cut.Uncovered blue tubes seen everywhere along with trash stuck in the trees and on the ground. The tiles on the trails leading through the garden are broken.
As you go to the restaurant where breakfast is served you can see that the tiles on the floor are gone, where they are now or who did this is a mistery.
If you expect a nice beach you are misleaded too. The beach area is not cleaned either, the water and the sand are not clear. The beach area is divided from the hotel area by a bibed wire! very nice and smart and of course very luxury solution of the problem.
The hotel itself is begging for repainting, the look of some parts of it can make its residents cry. And the smell & the noise from airconditioners or whatever stuff working in the part of the hotel facing the other beach where the port is located is disgusting.
The noise from the bars can be easily heard in the room all night long to say nothing about the pool area. The disco noise is topped by the noise from the upper room as if the ceiling and the walls were made of paper.
And still I hoped that at least breakfast will be good. We came at 9.30 and here one more disappointment.
The variety and the freshness of food served is very disputable. You can choose either noodles or fried rice (no seafood in it surely! just some vegetable leftovers).
No omelette, just boiled egg (one!). If you want to have a boiled egg come early since they won't boil or fry anything for you.
No fresh coffee, fruits not covered with flies sitting on it, baked items seem not fresh, probably the leftovers from yesterday's breakfast.
The ham they serve has already changed its color and turned into white one, looking obviously not fresh.
And the last thing that made me mad is that they started packing all food up notwithstanding that one hour was left till the end of breakfast!
Staff started packing things around us obviously hinting that it's high time for us to finish...
So the conclusion is: the only positive thing is the view from the pool and the location close to the pier and nightlife. The view from our room was nice.
But for the money you pay for the night in this crap you can take a 24-hour prive taxi boat and get to the nightlife from whatever part of the island.
I would rather stay in a Maya beach camping overnight than here.
Run from this hotel! Don't believe the pictures on their website!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC