We stayed at Royal Orchid for 8 nights in September 2010, the room was priced at 300 Bht a night for bungalow with fan (no air con, that's for tourists!), in small ensuite room with cold shower (you really don't need heat!).
Considering that we stayed for 8 nights, it would have been customary for them to give us a little discount, but our request was met by lies about "asking the manager", even though we knew that some other people in the resort were getting a discount for long stays. We hired an automatic scooter/motorbike from them that drank petrol like it was going out of fashion (6 liters for one day is ridiculous - Koh Pan Ngan isn't that big!!). When we asked them about the high petrol consumption, we were told that the bikes take 1 litre for 10 km!!! Come on, if you've ever ridden a bike before, you know that's ridiculous! As a comparison, we hired a bike from Nawin's up the road, and used less than 2 liters for double the distance. It doesn't take a rocket scientist to work out that there's something wrong with those bikes!
Anyway, we ate at the restaurant once. Food was okaaaaay, but the coconut curries didn't contain any coconut milk! They looked like Tom Yam! A little strange, and was more expensive than the other restaurants on the beach.
That said, the location is amazing! Mae Haad has the best snorkling - go around the side of Koh Maa you won't be disappointed! But rent your snorkle from one of the shops down the road as it's waaaaaay cheaper! - and the sunset view is out of this world! If you are happy with 'basic', and look for your friendly faces elsewhere, you'll be happy with Royal Orchid. Most of the staff are lovely, but the main reception guy (the chubby one) needs a lesson in human nature! Shame he spoit this review for everyone else!
As we said, we stayed here for 8 amazing days. The accommodation is good for backpackers expecting no frills (although AC is available for extra cost), the views and beach are amazing, but look elsewhere for smiles and tastier cheap eats!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC