This was my first time stay in Egypt and was rather skeptical if I'm honest I expected poor service (unless tipped generously) and even worse food, I'm glad to say I was very pleasantly surprised.
When we first entered the room we were pleased with the size of it the bathroom was big with both bath and shower, then two beds bigger than a single but not quite a double, we had a garden view which got all of the throughout the day.

The food was to a good standard every day and the restaurants in the hotel was all maintained to a high standard. The drinks were all acceptable with the exception of the wine which poor, cocktails soft drinks and beers were all very good though.

The service I recieved during my stay was exceptional (without the need to tip) the staff at every bar, every restaurant, and even just when passing were really friendly. I can't speak highly enough of some of the staff who always made the extra effor to make our stay more enjoyable.

The resort location was ideal but you had to pay for excursions if you wanted to leave the resort. The beach was private for the hotel guests and has a jetty where you can snorkel for free and see some amazing fish.

Guest relations always did what they could to help, even to the extent of getting a travel adapter for us as we forgot ours which really impressed me and above and beyond what they needed to do.
By the end of our stay we felt obliged to tip many of the staff after all they had done for us.

Overall I felt this hotel was fantastic I would struggle to critcise except if I was being really picky I'd say the wine quality was poor but hey it's all inclusive!! I would stay here again happily.

Hopefully by now most holidaymakers realise that hotels in Sharm that sport 5*s are not the same as those in Dubai with a similar star rating...........as long as you do then you'll not be disappointed!! That said, 3.5*s for the money (usually no more than £500 for a week's all inclusive, with flight) is pretty good value........don't expect haute cuisine and Napoleon XO cognac because what you get are locally produced drinks (beer=fine, wine=bearable, spirits=OK after the first few, ideally in a cocktail of some sort) and the Egyptians take on certain international cuisines is "interesting". That said, we did decide to "pay" for a meal in their "Sushi" restaurant and to our amazement, it was very good........didn't quite have all the options on the menu but what there was was very well done and very tasty! And at £15/head represented very good value. The Grand Azure is certainly one of the better hotels in the area. A very large complex, very clean with good service. If you want a week in the sun (even in December, albeit it does vanish around 4pm) to kick-back and relax with reasonable facilities, food & drink then the Grand Azure is a decent enough place. Yes you can pick holes in the offering here and there but remember, as in life, you get what you pay for........you want 5*s like in Dubai then be prepared to fork out 3 times the cost of a week here. I'd recommend the place but if you are looking at others then be sure to do your homework....we did a stroll around a couple of places nearby and we wouldn't have been happy staying at them.

Just back from this gorgeous place. From the rooms to the restaurants to the staff first class service all round. The staff are the most pleasant and polite i have ever come across and can not do enough for you. The rooms are spotless and clean and with 4 a la cartes in the one week you were spoilt for choice. We had egyptian indian chinese and italian and they were all lovely. I would recommend the royal grand azure to anyone wanting a nice relaxing enjoyable holiday.

We got back last night from this hotel, and I thought I would share the experience as always.

We had booked this hotel as we have stayed at the Tropicana Grand Azure and this is the same chain of hotels, also it is graded as premier so we were looking forward to a really great experience.

We arrived to be greeted by the usual very professional, friendly staff. We always upgrade the room choice on arrival so we did and we were shown to the Junior suite and were not dissappointed, the rooms are very large with a walk in wardrobe and a huge marble bathroom, the bedroom and the sitting rooms are divided by a tv that swivells round so it can be watched from either end of the room and the balcony overlooked the beach and the pool, very impressive indeed.

When we upgraded at the Tropicana we were also upgraded into a private restaurant and a private sitting room for the use of the people that were occupying suites, so obviously we were expecting the same treatment here, but ohh no. We were told that to use the Executive Lounge as they called it we would have to upgrade to Ultra inclusive, this cost us another £160 for the 6 night we had left. We are normal working people but like a bit of luxury when we get away so we paid it!

There is no Exec restaurant the food is served in the lounge and is lacking in choice, we ate in this lounge twice and left the food both times as it was not up to scratch,(one of those times I only had a club sandwich, which was awful) both times we ended up eating in one of the other self serve places as the choice was vast and the food excellent, they also claim that you can get all day snacks and drinks in the exec lounge, which from what I could tell meant that the food stood out all day until it was eaten or thown away as it never seemed to be changed, the choice was either small 1 bite sized filled rolls covered with cling film or small 1 bite sized cakes, with coffee or tea from a machine, Ali the guy that works in this lounge is lovely and we did enjoy his company but in my opinion the Ultra inclusive package is a rip off and this facility should be included in the room upgrade price just like the Tropicana, oh, we did get a plate of fruit sent to the room which in our case was past its best and a few cans of fizzy pop, and they provided us with dressing gowns, our advice would be dont upgrade to ultra inclusive

The beach was lovely although they did not provide wind breakers which are essential as there is always a wind, this is the 5th time we have been to Egypt every time its been windy.

The rooms and the hotel grounds are kept spotlessly clean, there are themed restaurants which you can use one night for each, we tried the Italian, ok, the Indian not good and the Chinese which was excellent, the other restaurants are spacious and very good with a vast choice of very good food.

All in all this is a good hotel but not up to the standard of the Tropicana so "What makes this a premier hotel?"

I did meet with Sue Horner the lady that answers the review on here for the hotel and she did sit and listen to my concerns and feedback but it wasn't until I was on the way home that I realised although we had discussed my concerns I did not come away with any feedback from her!! Lovely Lady though.