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Comfort Inn: Traveller Reviews

2.0 of 5
1558 Main Street, Altavista, VA 24517
Hotel amenities
Comfort Inn
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18 traveller photos
Ranked #2 of 2 hotels in Altavista
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    6
    1
    4
    3
    2
Date Rating
Virginia Beach
Senior Contributor
27 reviews 27 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Strange Room”
3 of 5 stars Reviewed 9 October 2011

We stayed here because we were going to Lynchburg. The room was strange. The wall between the bathroom and the bedroom is a sliding glass door. The door would not stay closed so if you turn the light on in the bathroom it shines light in the bedroom. Also, the sound in the bathroom traveled right into the bedroom. I have no idea why someone would design a hotel room this way!

  • Stayed October 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask picturetakingone about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Contributor
18 reviews 18 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“STAY AWAY .... POORLY MAINTAINED HOTEL!”
1 of 5 stars Reviewed 8 November 2010

First..this hotel is not a Comfort Suites, it's a Comfort Inn and not a very nice one. My husband and I were wroking in the area and booked this hotel based on reviews on TripAdvisor. We found this hotel to be in poor shape. Lots of MOLD on the ceiling. The housekeeping staff use straight bleach to clean to cover the moldy smell up. So if you are like me and have allergies...this hotel will make you ill. We were told by management that they had a lot of rain two weeks prior to our reservations and had a roof leak which led to the mold issues. I can assure you, that mold had been there a long time! Cheaply ran hotel by a owner who does not want to take care of his property.

  • Stayed October 2010, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask rrhobos about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInnaltavista, General Manager at Comfort Inn, responded to this review
10 November 2010
Dear rrhobs,

I would like to apologize for the mold issue you confronted in our hotel, We work really hard to make sure your stay is perfect. Consequently, it's disappointing to learn that you're unhappy.

Please accept my sincere apology.

Also we just finished installing new roof. We hope if you are in our area again you will give us another chance to win your loyalty.

Thank You

Drew Shaw
General Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not worth the cheap rate”
2 of 5 stars Reviewed 25 October 2010

My husband and I stayed here on Saturday night while visiting our son at Hargrave Military Academy. We usually stay at the Hampton Inn in Gretna, which is VERY nice, but because of the Nascar race in Martinsville, they only had a 'special event' rate which was twice the normal rate. The usual rate at the Hampton is very comparable to the rate we received at the Comfort Inn and it's just few miles south on 29.

Our room was okay, but just didn't seem clean. One of the bedside lamps didn't work and the other one was missing the lightbulb. Our room had a jacuzzi tub and it was easy to see that the jets were filthy (black junk).

Needless to say, we won't be staying here again.

  • Stayed October 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
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Ask twt2005 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInnaltavista, General Manager at Comfort Inn, responded to this review
10 November 2010
Dear Tracy,

I'm concerned about the lamp was not working and jets were dirty you experienced at our
hotel during your recent visit. I'm writing to thank you for taking the time to
bring this matter to my attention.

We accommodate many guests each evening, and we strive to make their stay
a satisfying one. The principal goal of our hotel is to provide dependable service
to all of our guests at reasonable prices. Consequently, it's disappointing to learn
that you're unhappy Consequently, it's disappointing to learn
that you're unhappy.

Please accept my sincere apology.

I want you to know that the comments and suggestions we receive from our
guests are taken seriously. They tell us what we're doing right, what we're
doing wrong and how we can improve. Your willingness to share your recent
experience is genuinely appreciated.

Please be assured that the issues you've raised have been addressed, and the
appropriate action has been taken.

Again, I want to thank you for taking the time to share your concerns with us.

We look forward to serving your future lodging needs.

Sincerely,
Drew Shah

General Manager
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chville va
1 review
“check rate”
3 of 5 stars Reviewed 6 March 2010

was not allowed to pay internet rate instead was charged 15 bucks more. said that rate no longer available. this may be acceptable for choice properties as i usually stay with another chain.

  • Stayed March 2010, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ontheroad956 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInnaltavista, General Manager at Comfort Inn, responded to this review
10 November 2010
Dear Guest,

This was resloved at property and guest was given $15.00 refund.

Thank you

Drew Shaw
General Manager
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chriscarlson
1 review
“Best hotel at a great value”
5 of 5 stars Reviewed 26 October 2009

Great hotel! Clean, ergonomic, WiFi, well rounded, and wonderful staff!! Will stay there again!

  • Stayed September 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask chriscarlson about Comfort Inn
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Additional Information about Comfort Inn

  • Comfort Suites Altavista
  • Altavista Comfort Suites
Address: 1558 Main Street, Altavista, VA 24517
Price range (per night):* 80 AUD - 91 AUD

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Comfort Inn
1558 Main Street
Altavista, VA 24517
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