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Hawthorn Suites by Wyndham Austin, Riverside Dr: Traveller Reviews

7800 East Riverside Drive, Austin, TX 78744
Hotel amenities
Hawthorn Suites by Wyndham Austin, Riverside Dr
Ranked #121 of 186 hotels in Austin
3.5 of 5 stars 10 Reviews
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10 reviews from our community

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Traveller rating
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    4
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    1
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Date Rating
Scottsdale, Arizona
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
“Fabulous place to commune with nature”
2 of 5 stars Reviewed 5 August 2007
2
people found this review helpful

This place was reasonably priced, allowed pets, offered breakfast, and was close to the hotel where the wedding I attended was held which was why I chose it. In general, everything was ok.

The staff were nice and helpful. The suites are nicely equipped with 2 rooms and a kitchenette. I was disappointed to find that the kitchenette had no plates, cups, or utensils not even a bottle opener. I suppose this is due to the clientele this place attracts.

My neighbors across the hall threw a loud all night party. Judging from the beer cans outside and the clouds of marijuana smoke that emanated from the room, I suspect that room will need a major cleaning and fumigation. The cigarette and pot smoke seeped into my non-smoking room, of course, which makes me wonder why hotels locate smoking and non-smoking rooms this way.

I found 2 crickets in my bed - one dead; one alive- when I removed the disgusting, dated bedspread. The blanket beneath it was full of holes. It's really unbelievable. I saw housekeeping removing sheets AND blankets from the beds for washing yet they put them back on the beds with multiple giant holes in them. I've attached pictures. It seems like this hotel could make some relatively inexpensive cosmetic changes to give guests some perception of cleanliness and upkeep - replace damaged blankets, clean spots off carpet, don't put smoking rooms right across the hall from non-smoking rooms, hire an exterminator, etc.

They have nice Caswell & Massey toiletries in the bathroom (very clean) which look cheap in the custom Hawthorn Suites wrapping and bottles.

This hotel served its purpose, but I wouldn't stay here again.

  • Liked — price and location
  • Disliked — the noise and lack of upkeep
  • Stayed July 2007, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask benjip about Hawthorn Suites by Wyndham Austin, Riverside Dr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alberta
Senior Contributor
33 reviews 33 reviews
Reviews in 22 cities Reviews in 22 cities
55 helpful votes 55 helpful votes
“Loved the rooms!”
4 of 5 stars Reviewed 26 May 2006
3
people found this review helpful

The rooms were huge, clean and beautiful. We felt comfortable enough to live there. The breakfast was really good. There was always alot of food. The pool was nice. It was quiet. I highly recommend it.

  • Stayed March 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ivanhoe about Hawthorn Suites by Wyndham Austin, Riverside Dr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“Great price and great deal”
3 of 5 stars Reviewed 18 July 2004
6
people found this review helpful

We stated in May 2004. The staff was nice and the entrance to hotel was a little small in size but nice and modern. The room is seperated with a small living area that provides a sleeper sofa witha chair and a table with a chair that can be used as a eating area. Between the room and living room a counter with a coffe maker and a small refreg and microwave. Great free breakfast provided. I enjoyed the hotel decor was good.

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A TripAdvisor Member
Fairfax, VA
1 review
8 helpful votes 8 helpful votes
“Great Place--convenient location, clean rooms, broadband access”
4 of 5 stars Reviewed 25 January 2004
8
people found this review helpful

I stayed at this property in November, 2003. It had only recently opened, so it was no where near fully occupied. Nice clean suites with refrigerator, microwave and coffee pot. No traffic noise, convenient to the airport, downtown, and IH-35. Broadband access worked great and there was only a nominal charge.The only downside was the "light meals"--breakfast was fine--cereals, bagels, scrambled eggs, etc. The dinner was really on the light side--the one night I was there for it, it was basically hot dogs. Fine if you don't want to bother with going out, but not to the same level of snacks and such that you find at an Embassy Suites. That was the only drawback, and one I can live with.

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An Expedia Traveller
“Ok for en enkelt nat”
3 of 5 stars Reviewed 10 November 2008
Google Translation

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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Hawthorn Suites by Wyndham Austin, Riverside Dr Also Known As

  • Hawthorn Suites Austin
  • Austin Hawthorn Suites
Address: 7800 East Riverside Drive, Austin, TX 78744

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