Continental Breakfast is a JOKE. Spiderwebs in the room, stained bed linens. And VERY, VERY unfriendly housekeeper. We stayed 2 nights, and did not want beds made, only requested fresh towels. The housekeeper that brought the towels laughed when I opened the door only a few inches for towels, as I was still in nightgown. Each time I passed her in hall, I acknowledged her and she NEVER even said hello. The only person I would recommend this place to is Oscar The Grouch!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 July 2011
Dear Valued Guest:
Thank you for taking time out of your busy schedule to share your experience at our property. Critical feedback is a great way for us to improve guest satisfaction. We apologize for any negative experiences you had with our staff friendliness. We have recently provided housekeeping training. We believe these corrective measures will enhance the overall experience at our hotel. I hope you will give us another opportunity to serve you.
Regards,
Victor-Manager
Americas Best Value Inn-Allentown, PA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC