The problems started in simply trying to find the hotel. The Google Map directions I had were not helpful, so since all the businesses including grocery stores and gas stations in a neighboring town were closed, I pulled over and called the hotel for directions. They couldn't even tell me which direction to go on the highway to get to Austintown from Canfield (10 miles or less away) and suggested that I stop somewhere else and ask how to get to them. I wasn't starting off too impressed with the hotel which didn't know where it was.
When I did arrive at the hotel through luck and guessing with a map, it was difficult to find the office as it is hidden in a back corner of the property. The Econo Lodge sign is in front of the original building, or so it would appear, but that's the opposite corner of the property from where the office is now; the building I was in looked exactly like a Motel 6 inside and out; and the building on the other side of mine, which also looked like a Motel 6, had a Knights Inn sign on it but is apparently now part of the Econo Lodge also. This motel's identity crisis was quite confusing. Once I navigated my way to the office, they had me down for one night instead of four but corrected it quickly (the front desk help was friendly, I will admit). As I left the office, I noticed that the pool was closed for the season - on July 30! I got to my room and opened the door with my key card which worked one time. I walked back to the hotel office to ask for a new key card. An employee walked me back to the room and opened the door with a master key when he couldn't get the card to work either. He said he'd bring me back a new key card but never did, so after waiting for a bit, back I hiked to the office. This was almost midnight. The employee made a new key card and picked up a hair dryer they kept by the office door to dry out the locks - this was my first hint this might be an ongoing problem, which was confirmed by three other angry persons I met while staying there. Once the lock was dried out it did work for the rest of my stay, though it usually took several tries.
The room itself was clean and well maintained; while another guest complained that she didn't receive maid service but the tip she left disappeared, I did receive the fresh towels I left a note requesting each day.
The location would probably not be as difficult to find if coming from the interstate, though be forewarned you need to be looking for a location labeled "Knights Inn" and not "Econo Lodge"; it is located across the street from a truck stop, which was fortunate since the hotel did not have ice available and I had to purchase it each day, and next to a strip club which actually did not cause any noise or disruption at least for my building - though I'm sure a lot of people wouldn't appreciate the giant nude female sillhouette advertising the place, which happens to hang above the motel.
Overall, I was pleased with the cleanliness and quiet of the room itself, the one good point in a chaotic stay. It is the only reason I would consider staying here again, although I would brace myself for untold problems first and it definitely wouldn't be my first choice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC