Hi we stayed in the ozukara 2 apartments from 8th sept for a week, when we got there at 3am we were shown to our room with our 18 month old little boy, apartment was lovely, clean and modern. But we discovered there was no cot for our lil one it was nearly 3.30 am and we needed sleep, went back to reception and asked for a cot and the BOY who was in charge didnt even know what i was asking for, had to wait for the manager to come in at 9am, so none of us sleep as our wee one doesnt sleep in a bed and wouldnt settle, Once i spoke to the manager it was sorted straight away, pity that couldnt have been done when i needed it to.
My husbands mother stayed in the same place the week before and was leaving on the plane we arrived on, so she had left us a bag behind reception with a travel iron food and water which took them 3 days to find, there was only 5 hours from when it was left behind reception and us arriving so god knows how that happened.
The pool area was lovely tho, the maids are great very friendly, it was just stupid things on our hol with this hotel that anoyed me. Staff on at night arent great not much help, but over all the hotel is lovely very cosy, Up a very big hill, so found it hard with the stroller, and alot of steps down to apartments. There is a wee shop just at the top of the steps which is great if you need to pop up for water or something to make to eat. Had a great week turkey is very friendly and met some lovely people. you should go to a bar called chicos, either to party or eat, it is run by a family of brothers, who really make you feel welcome.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC