This 5 star hotel would only receive a maximum of 2 stars if it was part of a major chain.
The room are not comfortable, the sockets are defective and some do not work at all. The AC blew warm air, the TV remote control did not work.
The restaurant propose very average food when Turkey has so much to offer.
The staff in the restaurant would not speak a single word of English.
Finally at reception the printer would not print any invoice, they had to photocopy the carbon paper to hand something to the customer. The employee did not believe me when I told him nothing was printed on my copy , i proposed him to photocopy it but he insisted on repeating the operation, handed me for the 2nd time a blank copy that he revised in front of me before handing it to me blank: i raised again my concern and he then made a photocopy but insisted that I took the blank original with me. This is very poor compared with my successful past experience in different places in Turkey. I will obviously not use this hotel again and will do the extra miles to go to Ankara.

Nice hotel - great food in hotel restaurant (and amazing value for money). Nice rooms - and very very helpful staff.

Our flight arrived at the Ankara almost at Midnight so I had made a reservation at the closest hotel, which was indeed easy to find with our rental car and only 5 minutes from the airport. We were planning to just dash to downtown the next day for hours at the incredible Museum of Anatolian Civiizations, and then leave to see Hattusas. I burst out laughing when I entered: a central atrium of about 8 floors all exceedingly over decorated, Baroque, but actually charming in its own way. The rooms we were shown were large. clean and nicely decorated, but every one, even on the non-smoking floor, reeked of cigarettes. We got used to it and actually enjoyed our stay. The breakfast buffet, included, was huge, varied and perfect, with three different kinds of coffee machines (you could get mocha, cappuchino, hot chocolate, espresso etc). Great food. Nice English speaking personnel. They seem to have two email addresses, and don't answer right away, with some emails coming back undeliverable. I am guessing that you need to send emails during their business hours, not ours. Since I made reservations myself, I only paid 70E, so if you can stand cigarette smell, it is worth it.

...and not much else. My room was a very large corner room with a balcony. The balcony door would not shut properly. I have to say that this was one of the dirtiest rooms I have ever stayed in. I slept in my clothes. Fortunately I only had to stay one brief night. I didn't sample the restaurant (service finished by the time I arrived) or breakfast (service not started by the time I left). No recommended.