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Swissotel Ankara: Traveller Reviews

5.0 of 5
Yildizevler Mahallesi | Jose Marti Caddesi No: 2, Ankara 06550, Turkey
Hotel amenities
Swissotel Ankara
Ranked #3 of 122 hotels in Ankara
4.5 of 5 stars 45 Reviews
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45 reviews from our community

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Collinsville, Connecticut
Senior Contributor
45 reviews 45 reviews
Reviews in 28 cities Reviews in 28 cities
175 helpful votes 175 helpful votes
“Agree with excellent reviews, one of the best hotels I've stayed in...”
5 of 5 stars Reviewed 23 September 2011

To add to the reviews I agree with (great staff, clean secure rooms, beautiful bathroom, great breakfast) I am attempting to add some further detail.

The bathroom has a very nice deep tub for soaking and at first, a strange window looking into the bedroom - but I realized it is placed so that you can see the TV while soaking in the rub. The window does have blinds that can be closed for privacy. I don't think anyone has mentioned the fact that the shower has a giant rain shower head that is very pleasant - you can toggle hand held or the overhead shower. Pleasant mild shampoo, conditioner, soap, shower gel, lotion, cotton balls, nail file is provided along with hair dryer. Very clean.

The room has a comfortable bed, flat screen TV with a number of channels (a few in English), desk, comfy chair and adequate lighting in the room (one of my major pet peeves with some hotels that are dark and cave-like.)

The breakfast buffet as mentioned is excellent with a wide variety of Turkish, American\English and Continental food choices - enough that most everyone should be pleased. My deal for the room did not include the cost of the breakfast, which ended up being around $25 US - but you do get good value for the money. Most of my companions had the breakfast included in their room charge.

It's been mentioned how nice the gym\pool and Turkish bath areas are, but I must say the pool was one of the cleanest I have ever seen. Beautful colored tiles and lounge areas by the pool add to the relaxing ambience. I did not have a chance to use the spa on the same floor as the gym\pool, but wonderful scented air greets you upon entering the floor from the spa.

I attended a party in one of the conference rooms on the atrium level and the service and food were excellent.

I highly recommend this hotel. The only possible drawback is that it is located outside of the city in a residential area, so if you want to be able to walk to bars and restaurants outside of the hotel, your choices are limited. I will say that there is a market bazaar just a couple of blocks from the hotel that has a wide variety of tourist trinkets, clothing, fruit/veg stalls, decorative items, and outstide vendor stalls that is fun.

Room Tip: We were scattered about the hotel and no one had any complaints about noise, sun or anything connect...
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  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Whizzzy about Swissotel Ankara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilker Agacli, Front Office Manager at Swissotel Ankara, responded to this review
15 November 2011
Dear Guest,

Thank you for taking the time to share your comments regarding your recent stay in our hotel. Your comments are really helpful for the entire Swissôtel team and encourage us to improve our services.

It was a pleasure to learn that in general you have enjoyed our hotel. Your kind comments concerning our service quality are very much appreciated.

Once again thank you for choosing to stay at Swissôtel Ankara and we are looking forward to welcoming you back in the not too distant future.

Koray Sarisan
Front Office Manager
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istanbul
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Excellent hotel with excellent staff”
5 of 5 stars Reviewed 3 September 2011

Our room was clean and spacious and although we were on the first floor, the room was not noisy at all. Beds were comfortable and pillows came with several options (hard to soft etc-as offered by most big hotels now).The bathroom had a separate shower and a bathtub.I cant speak highly enough of the breakfast.The staff were friendly and they did everything to make you feel comfortable. The gym was no less than a proper gym, with several threadmills,workout machines etc. I also had a massage in the hotel and it was a very good one.If this hotel were in Istanbul, the rate would have been at least two fold (and maybe three fold in Paris)...So, do stay in Swissotel while you are in Ankara and do not even think of anywhere else to stay.

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fussytraveller-ist about Swissotel Ankara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilker Agacli, Front Office Manager at Swissotel Ankara, responded to this review
15 November 2011
Dear Guest,

It was a pleasure to learn that in general you have enjoyed our hotel. Your kind comments concerning our service quality are very much appreciated.

Thank you also for highlighting the massage experience in our Amrita Spa & Wellness Center.

Once again thank you for choosing to stay at Swissôtel Ankara and we are looking forward to welcoming you back in the not too distant future.

Koray Sarisan
Front Office Manager
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Dallas, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Excellent Hotel - Best in Ankara”
5 of 5 stars Reviewed 12 June 2011

One of the best hotels with excellent service I have ever encountered. You will feel right at home! very comfortable and clean room. Heated glass in the bath, no charge upgrade at check in. Very secure. Actually had a very nice workout room and dance classes.

Room Tip: Just ask for an upgrade, use American Express
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  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bestimplantdentist about Swissotel Ankara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilker Agacli, Front Office Manager at Swissotel Ankara, responded to this review
23 November 2011
Dear Guest,

It was a pleasure to learn that in general you have enjoyed our hotel. Your kind comments concerning our service quality are very much appreciated.

Thank you also for highlighting service quality and the room facilities.

Once again thank you for choosing to stay at Swissôtel Ankara and we are looking forward to welcoming you back in the not too distant future.

Koray Sarisan
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eindhoven, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Very comfortable hotel”
5 of 5 stars Reviewed 11 May 2011

The location is very nice. Though it is not the very center - still convinient and not noisy area. The staff is mainly helpful.

  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask geertyan about Swissotel Ankara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Top Contributor
69 reviews 69 reviews
Reviews in 15 cities Reviews in 15 cities
205 helpful votes 205 helpful votes
“Excellent staff, very good value, very nice rooms”
5 of 5 stars Reviewed 30 April 2011

I stayed at Swissotel Ankara in April 2011 for a business trip.

The hotel is located in a very nice, quiet and upscale neighborhood, but very conveniently located to many of Ankara's landmarks.

Before I tell you about the facility, I can not emphasize enough how great the staff was. The staff is trained so well that there wasn't a moment they did not anticipate our needs. The housekeeper arrived with additional hangers within minutes of our arrival anticipating we would need additional ones ( and we did ).

Our car was kept right outside the hotel so it was always available to us within a minute the latest. The breakfast staff literally watched over us and adjusted to all we do. By the way, the breakfast was one of the best I have seen in my travels ( which is a lot). The items were very fresh, tasty, very wide variety including bacon for those who has to have it :)

The rooms are very bright and spacious and carefully designed. The walk in shower is perfect for rushed mornings and the deep soaking tub was big and deep. The towels and linens were very new and fresh. The lighting is very satisfactory both at desk and in the room.

The closet was very nice sized and it had additional blankets and pillow encased in case you needed them. Minibar is reasonably priced for a hotel of the caliber and had very useful sundries in addition to the snacks.
A kettle and an espresso machine was provided which worked great.

The room was bright with natural light during the day and the floor I was on was non smoking with the full sense of the word ( in Turkey, non-smoking term is sometimes a little fluid ).

The gym is big and bright with an excellent set of cardios and free weights. The pool is wide and long and is great for laps. The Turkish Bath is amazing ! The facilities are top notch.

This hotel is very highly recommended. If you need to be inanother section I'd still recommend thiss hotel since cabs are plentiful and very cheap.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask selcukny about Swissotel Ankara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilker Agacli, Front Office Manager at Swissotel Ankara, responded to this review
25 November 2011
Dear Guest,

I would like to thank you for honoring us by your visit at Swissôtel Ankara.

Your presence is a great motivation for the entire team and our team members are always dedicated towards your comfort and well-being.

Thank you for choosing to stay at Swissôtel Ankara and looking forward to provide you with better and more services in the future.

Kind Regards.

Koray Sarisan
Front Office Manager
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Additional Information about Swissotel Ankara

  • Swissotel Hotel Ankara
Address: Yildizevler Mahallesi | Jose Marti Caddesi No: 2, Ankara 06550, Turkey
Price range (per night):* 149 AUD - 197 AUD

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