We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Goethe Hotel: Traveller Reviews

5.0 of 5
No.19 Xihu Avenue, Shangcheng District, Hangzhou 310009, China
Hotel amenities
Goethe Hotel
Ranked #8 of 1,330 hotels in Hangzhou
4.5 of 5 stars 167 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

167 reviews from our community

    Trip type
Traveller rating
    70
    91
    5
    1
    0
Date Rating
Shanghai
Senior Contributor
34 reviews 34 reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed 19 July 2010

Overblown design, but apart from that, enormous rooms, clean, friendly service. Locatiowise more suited for the business traveller (not at the West Lake but in walking distance from the railway station). The bathroom is gigantic and suprises with attention to hygiene details like the wall-hung toilet rather than the floor standing clunckers with their always disgusting and uncleanable rims. All sanitary ware from high end European suppliers.
The room itself also furnished in high quality and well maintained.
Only the gym disappoints slightly, mainly as the treadmills are lacking any kind of TV.

  • Stayed July 2010, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask CKober about Goethe Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Fantastic Hotel!”
4 of 5 stars Reviewed 3 July 2009

We stayed for 2 nights there in Sept 2008. Everything was perfect. It was so modern and luxurious. Our room was in 23rd floor with sufficient space and we could see most of the city well. It was equipped with everything you can imagine such as iron with board, umbrellas, electric insecticide, coffee maker with lots of tea and coffee, slippers and etc. Besides, there is a Burger King restaurant nearby. It is one of the best hotels I have ever stayed.

  • Stayed September 2008, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Alfa-Tr about Goethe Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
61 helpful votes 61 helpful votes
“Like a reality TV star's Vegas wedding”
3 of 5 stars Reviewed 17 January 2008
3
people found this review helpful

Oh my lord. This hotel has to be seen to be believed. It's enormous and lit up like a 1980s rock concert from the outside. Inside, the decor is vastly overdone - lots of marble, water features and a dining room located in a 25-foot high crystal archway complete with a red piano shaped like the front of a Ferrari. It's very over the top, and its motif is a layer of arches, which bear an uncanny resemblence to the McDonald's logo. However, despite the rather tacky interiors, the room itself was actually very nice, done in earth tones and quite restrained (also spotlessly clean)

When we visited it had been open for a month and was experiencing some teething problems - there was no room service menu in our room and when we called to ask for one, it was like a scene from Fawlty Towers - the staff speak very little English and after ten mins on the phone, someone arrived with a crumpled piece of paper covered in phone numbers and a very limited selection of food. A later call to ask about the possibility of dessert was a similar experience, as was our attempts to have someone help with our bags (ten minute phone call resulted in someone coming to our room with some paper bags). It's very possible that these problems will be ironed out and for the money, this isn't a bad spot at all. Breakfast is quite good too. One thing - it's not anywhere near the lake, and the location is its greatest drawback.

  • Liked — Nice room, very comfortable bed
  • Disliked — Very difficult to get any kind of service because of language barrier
  • Stayed January 2008, travelled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask janwob about Goethe Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A DaoDao Member
“很值五星的酒店”
5 of 5 stars Reviewed 23 February 2012
Google Translation

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Expedia Traveller
“Min beste hotellopplevelse noen gang”
5 of 5 stars Reviewed 15 February 2012
Google Translation

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

Travellers who viewed Goethe Hotel also viewed

Tea Boutique Hotel
4.5 of 5 stars 84 Reviews
Hangzhou, Zhejiang
Show Prices ABS:HotelCheckRates-d1068915?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Wyndham Grand Plaza Royale Hangzhou
4.5 of 5 stars 187 Reviews
Hangzhou, Zhejiang
Show Prices ABS:HotelCheckRates-d1575657?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Four Seasons Hangzhou at West Lake
4.5 of 5 stars 107 Reviews
Hangzhou, Zhejiang
Show Prices ABS:HotelCheckRates-d1733741?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 1,330 hotels in Hangzhou, ranked by popularity »

Been to Goethe Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Goethe Hotel

No.19 Xihu Avenue, Shangcheng District, Hangzhou 310009, China
Price range (per night):* 134 AUD - 163 AUD

Owners: What's your side of the story?

If you own or manage Goethe Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Goethe Hotel
Show the lowest price for this hotel (from our partners)
Show Prices