Jinxi doesn't seem to get a lot of English speaking guests, but if you want something on the quieter side of the Lake, this is a good choice. The location is excellent if you don't mind being across the lake from downtown Hangzhou. West Lake is just across the street, and we thought the area outside the hotel was one of the prettiest parts of the Lake we saw. It's an easy walk to West Lake Impression, so you don't have to worry about getting a taxi after the show ends. It's also within walking distance to the Su causeway, one of the pedestrian highlights of the Lake.

The hotel's facilities are beautiful. The hotel is arranged around several green courtyards and its very pretty. Rooms are pleasant and clean. The room was about average size. Breakfast was not included in our rate and was 49 Yuan for a buffet. Some western items, but mostly a Chinese breakfast. My wife did not care for it, but I liked the Chinese selections. Bring along a phrase book if you want to get eggs cooked to your liking.

There was some English at the front desk and business center--which handles matters like booking train tickets or West Lake Impression tickets. The staff was helpful and attentive even when they didn't speak English.

There is a bowling alley in the basement, as well as table tennis and a pool table--looked like a snooker table as opposed to standard pool table. There were charges for using these facilities, but the fees looked reasonable. We didn't play, but this could come in handy if you were traveling with children who were tired of sightseeing. There's also tennis courts and an outdoor swimming pool. However, the pool wasn't filled in late May, and given that Hangzhou had already had several days of 30+ C. weather, it doesn't look like the pool is still in use.

We enjoyed our stay here, and if you want the more bucolic side of the Lake without paying Shangra-La rates, this is a very good choice.