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Elan Inn (Hangzhou West Lake): Traveller Reviews

No.39 Longjing Road, Hangzhou 310013, China
Elan Inn (Hangzhou West Lake)
Ranked #94 of 1,330 hotels in Hangzhou
4.0 of 5 stars 112 Reviews
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112 reviews from our community

    Trip type
Traveller rating
    26
    70
    15
    1
    0
Date Rating
Kamakura, Japan
Senior Contributor
29 reviews 29 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“The stench was horrific”
2 of 5 stars Reviewed 27 October 2011

This place could have been ok if it wasn't for the toilet smell that was so bad it actually woke my husband up 3 times during the night. Because of it, time spent in the room was uncomfortable you kind of felt that walking into the bathroom barefooted was a bad idea. Upon asking for a taxi at night we were told it was touch and go and this is a bad area to be wanting to actually get anywhere. umm...ok? The taxi showed up within 5mins of the hotel calling them though, so it worked out ok in the end.

Apart from that, everything was good, especially for the price. Nicely decorated, internet worked, great location walkable to the lake, the teafields and the tea museum, all of which we really enjoyed. Because of the smell we changed hotels for the next night to a place charging a similar price in a similarly good location, but the next place was even worse... the smell was horrific and the decor was awful. We started to wish we had have asked reception at Elan to find us a room that doesn't stink, although looking at the way the room is designed (no real door on the toilet room, just a swinging glass so no seal, and a stone floor that might trap smells) we weren't too sure how this request would have panned out.

Room Tip: Check the smell and make sure you can live with it before settling in!
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A DaoDao Member
“出乎意料”
3 of 5 stars Reviewed 1 October 2011
Google Translation

  • Stayed June 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A DaoDao Member
“位置清幽,不错的酒店”
4 of 5 stars Reviewed 14 September 2011
Google Translation

  • Stayed February 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A DaoDao Member
“这个酒店让我坐了过山车”
3 of 5 stars Reviewed 7 September 2011
Google Translation

  • Stayed September 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A DaoDao Member
“推荐.舒适,安静,方便.”
5 of 5 stars Reviewed 21 August 2011
Google Translation

  • Stayed September 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Elan Inn (Hangzhou West Lake)

No.39 Longjing Road, Hangzhou 310013, China
Price range (per night):* 46 AUD - 67 AUD

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