People seem fussy. I travel in UK good hotels on business and bed and breakfast when I pay. I have stayed in Shangri La group hotels which are very good. obviously this is not in that class it is not a "Luxury Hotel" If you do not travel expecting 5star luxury for medium prices this hotel is quite OK staff have variable English but patient they work hard to please. rooms were clean and properly cleaned every day. Decor was tired but if it were spruced other things considered (especially location) you would see 50% on room charges. Food is OK (I like good food) but it is not Phoenix Standard but you can always eat somewhere else. Room Service was good.
- Golden Elephant Guilin