Rooms small and very basic bathroom facilities. Only single beds and quite hard.
They have refurbished the foyer which is a lot better now and they also take credit cards now.
Service is only average but best place to stay in the region.

It is possible to book rooms at this hotel on their internet website, paying by VISA. It was about $45US / night for a top floor, 2-bedroom suite for 4. Great views over the CBD of Pyatigorsk, down to Mount Elbrus, 100km? away & 5600metres high. Adoption friendly, there are small 6-table cafes on two of the upper floors, plus expensive disco & restaurants associated on the ground floor. Typical tiny elevators, bedcovers with a large hole in the middle (why do the Russians do that ?!). It is difficult to compare Russian things with the rest of the world: spoilt people might call this a very basic, unfriendly, concrete place, but, .... hey, you're in Russia, and there is only one other hotel nearby. It used to be called 'Rudnik Resort', and is a geothermal spa hotel, slightly better condition, a few miles south-east, & offers Colonic Irrigation as a specialty.