First of all, I am NOT a hotel/motel snob but I SHOULD HAVE TRUSTED MY JUDGMENT! We were taking a relative home to Laurinburg, NC and decided to stay in Southern Pines for the night and return home the next morning. I let my relative make reservations here for my family of 3 and herself. THEN I looked for reviews here. I should have done that first but when a family member says they've stayed at a motel and that the place is nice and the beds BIG............. Anyway, I'll know better next time. On top of that when I looked at their website it stated "REFRESHED" and the picture of the bed that popped up when I placed the mouse over it looked bright and inviting. First we were supposed to be in a NON SMOKING room with 2 queen beds. I opened the door and was hit in the face with the smell of cigarette smoke. I looked on the door and there was a no smoking symbol on the door. The door itself looked as if someone had tried to beat it in. There were at least 2 good sized dents in it as if someone angry had hit it. Back to the room- there was an ASHTRAY on the bedside table. Why would a non smoking room need an ashtray? I sat down in one of the 2 chairs present and kind of leaned back before realizing the chair was about the come apart. I had to place it against the wall before I felt it was safe to sit in. The beds were not standard queen size. There was no way my husband and I could fit together on one without strapping ourselves together to keep from falling off either side. My daughter went over and sat on the other bed and I thought she was going to keep going. I told her to stand up and where she had sat was sunk down so much it looked as though the bed would fold up in the middle. I told my relative the beds were too small and that we needed a handicapped room besides (thought she had requested one as I need one for my daughter who needs assistance bathing). She returned to the front desk (before me- I arrived just as she had finished asking for a different room). We were re-assigned a accessible room. I let my husband place the suitcase in the room and he just stood there shaking his head. I was tired and just wanted to get my relative home so I could get some rest. We took her home and on the way back my husband said the beds in the new room were even smaller than the beds in the first room we were given. We returned, got our luggage, and returned the key. The only positive thing about the place is that the staff at the front desk were polite. I guess they're used to people changing their minds. To be perfectly blunt, the place is a rat-hole basically. I would sleep in my van before sleeping here. Honestly, it reminds me of one of those 'pay-by-the-hour' places. My review may appear harsh but this was my experience and I don't sugar-coat things especially when it comes to lodging away from home. Yes, I realize the rates were CHEAP but I've stayed at cheap places that were still CLEAN. As a matter of fact, we had stayed at an Econo Lodge in Florence, SC just a week before for less than $50 for the night and it was a palace in comparison. Here is a complete list of questionable items:

1) Front door had dents in it; looked as if someone had tried to break in; brings into question your security
2) Non-smoking room- smelled strongly of smoke and even had an ashtray on the bedside table
3) 3 or 4 nickle-sized stains on the carpet that appeared to be blood near the bathroom door
4) Carpet in front of the door- quite stained and dirty
5) Bedding smelled old/dusty- not laundered recently
6) Queen sized beds? - no way!
7) One bed sagged midway on right side of bed - looked as though it would fold in like a rollaway
8) Floor had some 'give' in several areas
9) Chair quite shaky, not safe to sit on