I spent 1 week in Ufa with a group called the World Changers. The staff of the hotel was polite and spoke enough English to help an American tourist with no basic knowledge of the language make herself understood when I needed towels or money changed. Our rooms were always clean and neat when we returned. The beds were shorter and smaller than we are used to in America but they were comfortable. The breakfast in the morning in the main dining room was amazing and I looked forward to it every time my alarm went off.

NO HELP FROM THE FRONT DESK STAFF ...... Dirty floors, small rooms, very small beds .....

Good breakfast .... half of a saving grace
FREE WI-FI ...... the other half of saving grace.

I think there are just so few hotels in Ufa that the people do not care about their guests, It is the only explanation for the impolite .... OFFICIOUS ..... personnel( rude, unhelpful ..... with a smile ) ! It is no joke.

After I saw my room .... for which .... I was paying 150 Euros/night .... I had reserved a room with a double bed in person the day before at the front desk ...... I went back to the front desk to ask for a room with a double bed . The not so nice woman ( maybe 22 or 23 ) smiled and said ..... there were none available anymore.

It is an excellent hotel worth the money I paid. There are all basic facilities what a businessman needs. Especially free, fast and wireless internet connection is perfect.